Recent research suggests that COVID-inspired cleaning and safety standards will add roughly $9 billion in incremental expense to the hotel industry. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business.
So what can we do to mitigate these increased costs?
Manage the materials cost
With the cleaning time increased per room, housekeepers will be using more cleaning products, driving up supply costs 30%. As with any extreme situation that creates unprecedented demand, bad actors rise up and price gouging begins. Now that the supply chain is starting to catch up and the demand has leveled out, it’s a good time to take a look at your vendor contracts to ensure that you are receiving fair pricing. It’s a great opportunity to negotiate based on larger volumes.
Contain the labor cost
Many hotel brands are offering optional housekeeping services, based on the idea that guest preference will be to not have personnel enter their room after check-in. Regardless of the potential time and costs savings there, new standards will lead to the average housekeeper taking an additional 507 minutes each week to clean guest rooms and 50% more time to clean public spaces. Your labor needs and budget will be a moving target for a while. As you bring this critical role off of furlough and train them on a host of new procedures, it might be time to consider a mobile workforce management application that can simplify scheduling and communications for both managers and employees alike.
Keep everyone on the same page
Change management through mobile apps
As major hotel brands market their new cleaning programs to draw in nervous travelers, it’s critical that your staff are able to deliver on that promise. While guest counts are low, this just might be the perfect time to invest in mobile applications that can streamline operations before travel gets back to pre-COVID levels.
To find out how we can help you managed increased materials cost, check out our Inventory Management solution for Hotels.
With states and local governments slowly lifting lockdown restrictions, restaurants and bars stand to improve revenues with increased occupancy and patrons more willing to eat inside.
A little over a year ago, global industries came to a standstill. It’s since been a challenging time for everyone, and our customers were some of the hardest hit by the economic fallout. We’re proud to have stood by them this entire time, and we want to celebrate this partnership on May the Fourth.
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Learn more about our New HotSchedules Health Survey feature.
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