A few failed attempts to log in; a locked account notification; the toggling between refreshing the inbox and double checking the spam folder for the reset-password link; coming up with a sufficiently secure password (oops! Can’t use one you’ve already used before — wait, was that my old password?); re-logging in on mobile devices…. sound familiar? We’ve all been there. Resetting forgotten passwords is a special sort of tedious.
For your employees, who have to use many apps, programs, and systems to get their work done, this is more than an inconvenience. It gets in the way of them doing their job and wastes valuable time. Luckily, the solution is a simple one. Single Sign-On (SSO) enables each employee to use one username and password to gain access to the suite of programs they use. This saves time, money, and needless frustrations for you and your employees.
The Challenge with Disparate Systems
Without a fully-integrated back-office solution, your managers and staff rely on a host of different programs and tools to manage the day-to-day. The more systems they have to juggle, the more usernames and passwords they have to memorize. Every minute your team spends resetting their login credentials is time they’re not spending on getting their work done.
There are some stop-gap solutions many teams rely on. For example, some employees may choose to set the same username/password for each system they use. Of course, this poses a security threat for your business. It only takes one system to be compromised to put the rest at risk. Or, in an attempt to simplify, teams may share log-in credentials. But that makes tracking who did what a challenge. Plus, your team must reset log-in details every time someone leaves the business. Otherwise, you can’t protect proprietary information. Neither solution is viable long term. We knew there had to be a simpler solution.
Single Sign-On (SSO)
Team members and managers should be able to access all the tools they need to do their jobs with the touch of a button. The Fourth Platform provides fully-integrated Purchasing & Inventory, Workforce Management, and Analytics solutions. Plus, open architecture to allow integration of other key systems. With just one username and password, your employees will have role-based access to everything they need through the platform.
SSO eliminates credential-sharing. Unique log-ins make accountability easy, and allow you to tailor access to applications. This ensures each employee has the right level of access to do their job. And, when an employee quits, access to all systems can be immediately revoked. That way, you can keep proprietary information, well, proprietary.
Running a restaurant comes with many challenges. Accessing the tools you need shouldn’t be one of them. Empower your employees with a SSO solution. Protect your data and free up time to focus on delivering great guest experiences, not memorizing passwords.
To learn more about our ID & Access Management, and SSO through the Fourth Platform, get in touch.
Fashback to 1990, and it seems MC Hammer was peering into our future when he said, “I told you, homeboy, you can’t touch this.” Among the many reopening challenges you now face is how to get your staff clocked in during a time…
Recently, we were fortunate enough to be able to sit down to a virtual chat with two independent restaurant owners who are trying to navigate the re-opening process in the world of COVID. David Cash, owner of Dallas-based Smoky Rose and Dan Fugman, owner of Denver-based Max Gill and Grill, shared their experiences and how they are preparing for the new normal.
Many full-service restaurateurs are cautiously evaluating consumer interest and local health updates to determine when they will open their doors. As you wrestle with the question of when to reopen your business, here are a few tips for bringing your team back on to HotSchedules.