Meaningful insight from every transaction
Seamlessly link your labour and POS data together to understand the impact scheduling your workforce correctly has on customer behaviour and spend. Full transactional reporting of item sales, promotional activity, voids and covers by daypart and by hour.
Gain Revenue Insight
Identify opportunities to increase profitability by understanding spend per head by dwell time and customer buying habits using participation and basket analysis reporting.
Identify and recognise teams and attentive team members who are delivering on initiatives and use this to improve the customer experience.
Understand Staff Behaviour
Analyse staff behaviour including upsells, voids, discounts and participation in offers and promotions.
Monitor the Business Model Changes
Analyse eat in vs take out and delivery sales, in relation to the labour hours required to support multi-channel operations.
Report on average wait times to get a complete picture of the experience your guests received. Armed with this information, you can look at ways to reduce wait times and improve customer satisfaction.
Built for Hospitality
The Fourth Platform has been serving this industry since 1999, so you can be confident that we have the depth of functionality you need. It’s hospitality technology redesigned from the inside out.
“Sales upload automatically from POS and inform future forecasts, and the analytics slice and dice our data by store, region and provide insight in both graphical and tabular formats.“