The Science of Scheduling

Harnessing the power of data to reduce guesswork and create more accurate schedules

Getting staff scheduling wrong can have a massive impact on your business – either by paying too much in labour costs, or being understaffed which can lead to negative customer experiences and reduced sales.

In this webinar, Bernard O’Neill from Productivity Mentor and Karina Coen from Fourth hosted this 45 minute webinar to understand:

  • Volume leadership
  • Critical thinking
  • Capacity management
  • Using technology for operational excellence

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