Job Openings

Need a new challenge? Check out our current opportunities.

Operations

Customer Success Manager London, UK
Do you have vision, passion, and a knack for relationship building and bridging complex partnerships? Have you worked previously as a Customer Success Manager in a SaaS organization with exposure to the hospitality industry?

OR perhaps you may be from a sophisticated hospitality-focused organization where you had multi-site responsibility as an operations manager where technology was a key driver in your organization’s operation.

Have we got a rare and exciting opportunity for an amazing candidate…

This role manages, and is responsible for, a set of Fourth’s most strategic and valuable customers: becoming embedded in their businesses and ensuring full visibility of each customer’s business objectives and supporting them in achieving them.
Implementation ConsultantTampa, USA
We are looking for a highly confident and motivated individual with prior experience in the hospitality industry, ideally using Fourth Solutions. This individual will work with our Customers and Project Managers to implement Fourth’s solution quickly, safely and effectively.

You will work closely with Customers within the hospitality sector understanding their business and configuring our Solutions to meet their requirements to enable the delivery of a solution that works well for each customer creating value and maximizing growth opportunities. You will build great relationships and act as an ambassador for the company and our products.

The key responsibility of the Implementation Consultant is the delivery of the required Fourth solution to the satisfaction of our customers. This will mean developing a deep understanding of the Fourth solutions and the ability to transform our Customers’ requirements as well as consulting on best practice.
Implementation ConsultantLondon, UK
You will work closely with Fourth’s prospects and customers understanding their business and configuring our Solutions to meet their requirements to enable the delivery of a solution that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the Fourth solutions and the ability to transform our Customers’ requirements as well as consulting on best practice. You will build great relationships and act as an ambassador for the company and our products
Project ManagerLondon, UK
We are looking for a highly confident and motivated individual with a proven track-record of running large projects. This individual will be responsible for running local or global implementations of Fourth’s solutions; from inception to completion, ensuring delivery meets contract specifications and timelines.

Sales

Sales Development Representative Tampa, USA
Fourth is looking for a Sales Development Representative (SDR) with B2B demand and lead development experience to join its Sales & Marketing department; the position will be located at Fourth’s Tampa office. The ideal candidate will be a team player, effective communicator, passionate about Selling and relationship building and keen on developing a career in Sales.  
 
The candidate must demonstrate strong track record of driving demand and delivering high quality leads to Sales Managers. This role will be an ideal next step for a business development representative (BDR) with more than two years of experience who consistently hit targets and possess solid skills in cold calling, email campaigning and social selling. If you are a self-starter who takes initiative and thrives on hitting your number this role is for you.
 
This SDR position will report to the Marketing VP and will actively work with Sales Managers to drive growth in the USA Hotel and Restaurants sectors, however the focus will be on the USA Restaurant business segment with a sales mentored career path into field sales.      

Technology

C# / .NET Software Development EngineerSofia, Bulgaria
Your role will be a key part of the core .Net development team (6-10 member Scrum team).

You will be responsible for developing the software applications of Fourth including technical documentation, participating in new feature development, bug fixing, customizations, software support and technology upgrade projects, innovation and simplification of user interfaces.
Desktop EngineerTampa, USA
We are looking for a Desktop Engineer, to join our Tampa based team, who will be responsible for a Windows environment along with Office 365. As you will be the sole engineer in the US, you will be the main point of contact for desktop related issues for both local and remote based users in the US – however you will have the full support of a wider team who are based in the UK and Sofia.
 
You will also be contributing to the integration of Fourth corporate technology for new offices after a recent acquisition, this will be managed by a UK based team. You will need an element of networking and server knowledge to help co-ordinate migration activities locally. You will also be required to travel to different sites (internationally) as well as contribute to an out of hours support rota.
 
There will be a full hardware refresh, this is bring the recent acquisitions computers in line with the Fourth standard image and security requirements.
QA EngineerSofia, Bulgaria
About the role
Your role will see you being a part of the development team (6 members Scrum team).
We are looking for someone who can help us in developing and executing comprehensive suites of automation test plans and test cases, maintaining and adding to our existing automation framework, continued evaluation of test cases for inclusion in regression, automation for newly integrated features, and development of toolsets to augment QA and Development testing. You will also work closely with Software Developers and other QA engineers in small scrum teams to deliver the highest quality products in a timely and cost-effective manner.
Scrum Master Sofia, Bulgaria
As a member of our Lean-Agile Centre of Practice & Improvement you will be reporting to the Senior Scrum Master. You’ll work with the Agile Coach and other Scrum Masters, Product Owners and team members to ensure Agile methods are embedded and constantly refined to enable the delivery of quality software products as effectively as possible.

At the moment every product team has its own Product Owner. This role will require you to work in cohesion to help them if required to understand their role and how to get the most out of our development teams. Taking accountability for all Scrum processes, you will facilitate all scrum ceremonies, including sprint planning, sprint reviews (system demos), sprint retrospectives, team back-log grooming and daily stand-ups. 

You will be responsible for protecting the team from internal and external interruptions which removes focus from their sprint commitments.
 
Senior QA EngineerSofia, Bulgaria
Who are Fourth?

Fourth is the power behind the world’s hospitality industry. Our leading technology better connects our customers with their business data giving them the visibility, insight and control they need to achieve more. Our global population is spread across the UK, US, Dubai and Bulgaria. Based out of the iconic Capital Fort, Sofia, in fantastic offices, our 100+ people in the strong software engineering hub create industry leading global software solutions.

We’ve evolved a lot since 1999, but one thing that hasn’t changed is our genuine passion for creating an environment where people are proud to work and products that customers are proud to use. That passion for customer and employee happiness drives us forward. Happiness drives success, not the other way round and whilst we work smart to deliver, we really do enjoy life keeping it simple and delivering quality.
Software Engineering ManagerSofia, Bulgaria
We are seeking a strong and experienced Agile Software Engineering Manager (SEM) to deliver a superlative and immersive experience to Fourth’s customers. As a Fourth software manager, you will be leading a team of software engineers accountable for the design, development and delivery of customer facing functionality. A successful candidate will have a background in developing customer facing experiences, strong technical ability, excellent project management and organizational skills, a great communicator and highly motivated to achieve results in a fast-paced and demanding environment.

Fourth are an Agile organisation. Experience and a deep understanding of Agile methodologies and the role of a leader in Scaled Agile Framework is an absolute must to support, drive and empower the software delivery teams.

Marketing

Marketing & Events Executive London, UK
The Marketing & Events Executive should have a minimum of 3 years of experience within a B2B Marketing team. The role will include the coordination of briefings, Trade Events & Digital Assets supporting the team to ensure effective lead management and follow-up, and supporting effective Marketing activity updates to the wider Fourth business.

Professional Services

Project ManagerTampa, USA
We are looking for a highly confident and motivated individual with a proven track-record of running large projects. This individual will be responsible for running local or global implementations of Fourth’s solutions; from inception to completion, ensuring delivery meets contract specifications and timelines.

You will work closely with customers within the hospitality sector understanding their business and build great relationships acting as an ambassador for the company and our products.

The key responsibility of the Project Manager is delivery of the required project elements, within the specified timeframe, cost and to the required quality level. Ensuring that the project delivers the benefits presented in the Business case is also the responsibility of the Project Manager.

The Project Manager does not have formal reporting line responsibilities, but instead operates within a matrix management structure. Resources are assigned to the project from various operational teams as required to form the project team. The Project Manager manages and mentors the team within the project context.