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A Letter to Our Valued Customers

We are thrilled to announce that Fourth has merged business operations with HotSchedules, the US’ leading provider of hospitality technology, to create the hospitality industry’s first and only fully integrated intelligent operations software and solutions for workforce and cost-control management.

Dear customers,

We are thrilled to announce that Fourth has merged business operations with HotSchedules, the US’ leading provider of hospitality technology. This is an exciting and historic day for both organisations and we thank our teams tremendously for the hard work and relentless commitment to customer success that got us to this place.

The events that unfolded to make today possible are truly remarkable. Over the last 20 years, both Fourth and HotSchedules have remained mission-focused on helping restaurant and hospitality operators around the world deliver superior guest experiences. On different continents, we’ve simultaneously developed similar cultures and solutions that complement each other and together make us the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers of all sizes.

Why did we merge? To usher in the next generation of restaurant and hospitality solutions that will enable operators to drive profitability and growth. We believe that Fourth and HotSchedules are better together and that our combined products, service offerings, resource and market share will enable the new entity to serve the industry even better with more innovation and dedication to our customers’ success.

How large is the combined business? The combined company employs over 1,200 people globally. Together, it serves 30,000 customers covering 200,000+ sites around the world.

Where will the head office be located? Austin, Texas will become our global headquarters and is where the largest number of employees currently work. London will be the UK/EMEA regional headquarters.

What does the executive team look like? I will become CEO of the newly merged company. Senior leadership from Fourth and HotSchedules, including David Cantu, HotSchedules’ founder, will come together to round out the executive team of the new entity.

What’s next? The merger of Fourth and HotSchedules presents a huge opportunity for growth and innovation. As our global footprint expands, we will continue to develop new solutions and provide new services that will solve the restaurant and hospitality industry’s biggest pain points, enabling customers to thrive in an increasingly competitive and ever-changing environment.

This has been an exciting journey and we look forward to the next chapter of growth and innovation, together. I have recorded a short message which you can watch here.

Yours faithfully,

Ben Hood
CEO

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