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Press Room

Hospitality sales on the up, but significant challenges remain as operators look to save on costs

Feb 1, 2024
Hospitality sales on the up, but significant challenges remain as operators look to save on costs

New data from Fourth shows that despite strong sales growth over the Christmas period, the high cost of doing business has forced hospitality businesses to take cost saving measures to maintain profitability.

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People the main focus as hospitality leaders plan tech investment in 2024

Dec 14, 2023
People the main focus as hospitality leaders plan tech investment in 2024

New research from CGA by NIQ and Fourth shows three in five hospitality leaders plan to invest in new technology solutions in 2024, with employees their main area of focus.

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Confidence in hospitality sector climbs again despite cost challenges and rates threat

Nov 22, 2023
Confidence in hospitality sector climbs again despite cost challenges and rates threat

Research from CGA by NIQ and Fourth says the optimism of Britain’s hospitality leaders has risen for the fourth quarter in a row, but they remain concerned about inflation in key inputs, and the challenge of business rates.

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Radical Hospitality Group Deploys Fourth’s Integrated Workforce, Payroll, and HR Management Solutions

Sep 27, 2023
Radical Hospitality Group Deploys Fourth’s Integrated Workforce, Payroll, and HR Management Solutions

Discover how RHG implemented Fourth's Applicant Tracking System (ATS) and PEO solution to streamline hiring, stay complaint, and to improve operational processes with labor forecasting and payroll.

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LOOK Cinemas Selects Fourth’s Integrated Workforce Management Solution

Sep 22, 2023
LOOK Cinemas Selects Fourth’s Integrated Workforce Management Solution

LOOK Dine-In Cinemas partners with Fourth, integrating their workforce management solution to enhance employee management, streamline scheduling, and improve labor efficiency.

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Hospitality leaders turn to technology to combat staff retention and churn challenge

Sep 19, 2023
Hospitality leaders turn to technology to combat staff retention and churn challenge

Research from CGA by NIQ and Fourth reveals technology is helping hospitality to improve staffing related challenges.

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Confidence high amongst hospitality leaders despite ongoing cost and staffing challenges

Aug 30, 2023
Confidence high amongst hospitality leaders despite ongoing cost and staffing challenges

Optimism among Britain’s hospitality leaders has risen for the third quarter in a row, the new Business Confidence Survey from CGA by NIQ and Fourth reveals.

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Fourth Announces Strategic Partnership with Pendella to Bring Individual Life Insurance Benefits to Restaurant and Retail Employees

Aug 21, 2023
Fourth Announces Strategic Partnership with Pendella to Bring Individual Life Insurance Benefits to Restaurant and Retail Employees

The strategic partnership provides individual life insurance offerings to Fourth’s HR and payroll customers online in less than 15 minutes.

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Soaring costs in food, drink, staff and energy pile pressure on hospitality

Jul 19, 2023
Soaring costs in food, drink, staff and energy pile pressure on hospitality

Business Confidence Survey from CGA by NIQ and Fourth reveals the scale of inflationary challenges and highlights the need for government relief.

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Spiralling food costs highlight hospitality’s continuing profitability challenge

Jun 22, 2023
Spiralling food costs highlight hospitality’s continuing profitability challenge

Research from Fourth finds spiralling food costs highlight hospitality’s continuing profitability challenge.

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Business confidence rising in hospitality despite inflationary pressures

Jun 5, 2023
Business confidence rising in hospitality despite inflationary pressures

Business Leaders’ Survey from CGA by NielsenIQ and Fourth reveals upswing in optimism but concerns about profitability and cash reserves.

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Fourth and Automated Analytics launch AI powered recruiting for hourly employees

May 18, 2023
Fourth and Automated Analytics launch AI powered recruiting for hourly employees

Fourth and Automated Analytics announce an exclusive partnership Automated Analytics to offer rapid recruitment via AI-powered programmatic bidding to US customers.

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Fourth expands employee-friendly earned wage access offering with tip pay out

May 16, 2023
Fourth expands employee-friendly earned wage access offering with tip pay out

Fourth expands employee-friendly Fuego earned wage access offering with tip pay out.

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Fourth adds AI forecasting to labor scheduling and inventory management solutions

May 11, 2023
Fourth adds AI forecasting to labor scheduling and inventory management solutions

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Fourth’s HotSchedules named leading employee scheduling and workforce management solution

May 10, 2023
Fourth’s HotSchedules named leading employee scheduling and workforce management solution

HotSchedules recognized as Top Performer for 4th year. AI-enabled scheduling, accurate demand prediction, and labor optimization for improved profitability.

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Fourth US payroll processing achieves ISO 9001:2015 quality certification

May 3, 2023
Fourth US payroll processing achieves ISO 9001:2015 quality certification

Fourth announces its US payroll processing division has achieved International Service Organization (ISO) 9001:2015 quality certification.

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Vacancies drop but wage bills climb as hospitality tackles labour issues

Mar 9, 2023
Vacancies drop but wage bills climb as hospitality tackles labour issues

Business Leaders’ Survey from CGA by NielsenIQ and Fourth highlights sector’s investment in jobs and working cultures but a need for more support.

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Fourth wins Stevie® Global Customer Service Team of the Year Award

Mar 6, 2023
Fourth wins Stevie® Global Customer Service Team of the Year Award

Fourth today announced it has been awarded the prestigious Bronze Stevie® Award for Customer Service Team of the Year – Recovery Situation, among global technology industries.

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Hospitality leaders’ confidence rises but soaring costs threaten fragile businesses

Feb 20, 2023
Hospitality leaders’ confidence rises but soaring costs threaten fragile businesses

Survey from CGA by NielsenIQ and Fourth highlights impact of energy and food price hikes and need for government support.

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Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge

Feb 15, 2023
Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge

New research from Fourth finds that 87% of retail leaders are worried about talent shortages in 2023 and almost all employees, (94%), are concerned about the consequences of labor shortages.

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Hospitality enjoys strong December sales, but fails to hit pre-pandemic heights

Feb 2, 2023
Hospitality enjoys strong December sales, but fails to hit pre-pandemic heights

Research from Fourth finds UK pubs and restaurants had best festive season for three years, but sales figures yet to return to pre-pandemic levels.

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What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology

Dec 5, 2022
What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology

Years of difficulty and uncertainty in the retail industry have resulted in over half (53%) of retail employees currently feeling overworked and underappreciated, suggests new data from workforce management technology company Fourth.

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Restaurant labor shortages addressed with Fourth’s intelligent workforce management technology

Dec 5, 2022
Restaurant labor shortages addressed with Fourth’s intelligent workforce management technology

Fourth has announced that its integrated applications boost staff satisfaction and improve retention by 36%.

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One in nine hospitality jobs still vacant as staffing crisis continues

Nov 22, 2022
One in nine hospitality jobs still vacant as staffing crisis continues

New surveys from CGA and Fourth highlight recruitment problems, high churn and rising payrolls ahead of crucial Christmas trading

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Fast-rising hospitality leaver rate piles pressure on recruitment and retention

Nov 2, 2022
Fast-rising hospitality leaver rate piles pressure on recruitment and retention

More staff are leaving jobs in hospitality now than at any time since the start of the pandemic. The latest data from Fourth, the industry’s leading provider of inventory and workforce management solutions, shows that 8.3% of the workforce left the sector between August and September.

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63% of retail leaders plan to hire more staff with festive season nearly upon us

Oct 20, 2022
63% of retail leaders plan to hire more staff with festive season nearly upon us

63% of retail leaders expect to hire more staff in the remainder of 2022 with the Christmas trading period fast approaching. This is according to market research conducted by the leading retail and hospitality technology company Fourth.

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A third of retail employees are concerned about fewer customers as consumer confidence dips

Sep 20, 2022
A third of retail employees are concerned about fewer customers as consumer confidence dips

A third (33%) of retail employees expect to see fewer customers amid consumer confidence dips during the cost of living crisis according to market research by the leading retail and hospitality technology company, Fourth.

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Rising costs hit margins and menu prices as hospitality’s supply issues continue

Aug 24, 2022
Rising costs hit margins and menu prices as hospitality’s supply issues continue

Survey from CGA and Fourth highlights business leaders’ efforts to cut carbon footprints as well as costs in the supply chain

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Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Aug 1, 2022
Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Hospitality staffing numbers are nearing pre-pandemic levels, but a series of factors such as increasing rates of pay, high staff turnover, and the changing make-up of the workforce, are piling pressure on employers.

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Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Jul 18, 2022
Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Spiralling costs and major disruption to the supply chain are having a drastic impact on hospitality operators’ food and drinks bills – and profits – according to latest data. A new report from Fourth, the leading global software provider for the hospitality and leisure industries, shines a light on how global events, including the fallout from the pandemic and the war in Ukraine, has created unprecedented supply chain issues.

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99% Of Retail Leaders Say Talent Shortages Are Still A ‘Worry’ For Their Business

Jun 18, 2022
99% Of Retail Leaders Say Talent Shortages Are Still A ‘Worry’ For Their Business

Almost all UK retail leaders (99%) are worried about talent shortages in their business, with larger retailers most likely to have concerns, according to market research by the leading global software provider for the retail and hospitality sectors, Fourth.

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The Peabody Memphis Adopts Fourth’s Procurement and Inventory Management Solution to Control Costs

Apr 28, 2022
The Peabody Memphis Adopts Fourth’s Procurement and Inventory Management Solution to Control Costs

Peabody Hotels & Resorts, a full-service hospitality company that directs the operations of high-quality hotels through elevated standards of operations and service delivery, today announced it has partnered with Fourth, a leading provider of workforce and inventory for the hospitality, restaurant and retail industries, to supply critical support to its signature Memphis location, The Peabody Memphis.

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Highway West Vacations Selects Fourth’s Workforce Management Solution to Boost Efficiency

Mar 14, 2022
Highway West Vacations Selects Fourth’s Workforce Management Solution to Boost Efficiency

Highway West Vacations, a brand dedicated to creating the most desirable outdoor hospitality experiences in the Western United States through unparalleled amenities and accommodations, today announced it has partnered with Fourth, a leading provider of workforce and inventory solutions for the hospitality, restaurant and retail industries.

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KSL Resorts Selects Fourth’s Procurement and Inventory Management Solution to Aid Expansion

Mar 14, 2022
KSL Resorts Selects Fourth’s Procurement and Inventory Management Solution to Aid Expansion

KSL Resorts, a full-service hospitality company that manages world-class destination resorts, hotels and clubs, today announced it has partnered with Fourth, a leading provider of workforce and inventory solutions for the hospitality, restaurant and retail industries, to supply critical support to an expanding property portfolio.

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Holland & Barrett, Robert Dyas, Ryman, and Boux Avenue to use Fourth’s workforce management technology

Jan 10, 2022
Holland & Barrett, Robert Dyas, Ryman, and Boux Avenue to use Fourth’s workforce management technology

Fourth, the leading global software provider for the retail and hospitality sectors, has today announced partnerships with two of the UK’s leading retail brands in Holland & Barrett and the Theo Paphitis Retail Group (TPRG) – which includes popular high street brands Robert Dyas, Ryman, and Boux Avenue.This partnership will see Fourth’s cutting-edge workforce management technology implemented in over 1,000 stores across the UK for almost 10,000 employees of Holland & Barrett and TPRG.

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Fourth Powers Procurement, Inventory, and Supply Chain Management for RIMAP Hospitality

Dec 13, 2021
Fourth Powers Procurement, Inventory, and Supply Chain Management for RIMAP Hospitality

Leading hotel operator taps Fourth to automate and streamline workflows across all properties amid inventory challenges

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Fourth to Acquire PeopleMatter and Hiring Manager to Complement End-to-End Workforce Management and Operations Product Suite

Oct 6, 2021
Fourth to Acquire PeopleMatter and Hiring Manager to Complement End-to-End Workforce Management and Operations Product Suite

Together with Fourth, PeopleMatter’s vertically focused applicant tracking software allows restaurant, hospitality, and retail operators to seamlessly find and onboard hourly talent

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