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Cookie Policy – Fourth’s Solutions and Applications

 

This Cookies Policy sets out which cookies are used within Fourth’s various Solutions and both the Fourth Engage Application and Purchase-to-Pay and Inventory mobile application (“Applications”), and for what purposes.

Our Solutions and Applications use cookies to distinguish you from other users. This helps us to provide you with a good browsing experience and also allows us to make improvements. By continuing to use the Solutions and Applications, you are agreeing to our use of cookies as set out in this policy.

A “cookie” is a piece of information, like a tag, that’s stored on your device when you visit a website or an application. Cookies make web surfing easier for the user by saving user preferences. The only personal information a cookie can contain is information supplied by the user. A cookie cannot read data from a user’s hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites.

Any changes to the cookies that we use will be updated in this Policy

We use the following cookies:

Necessary cookies: These are cookies that are required for the operation of our Solutions and Applications.

Analytics (or Performance) cookies: These allow us to recognise and count the number of visitors and to see how visitors navigate the Solutions and Applications when they’re using them. This helps us to improve the way that our Solutions and Applications work.

You can find more information about the cookies we use and the purposes for which we use them in the table below:

1. WORKFORCE MANAGEMENT SOLUTION
CookieFunctionCategory and Expiry
Necessary Cookies (First Party Cookies)
ASPFIXATIONRequired for the platform to function and prevents malicious session fixation attacks.Session cookie – expires on browser close
ASPSESSIONIDSSSSSQRQTRequired for the platform to function and allows our platform to respond to your actions whilst you are using it.Session cookie – expires on browser close
PRD-PS-STD-COOKIERequired for the platform to function and allows our platform to respond to your actions whilst you are using it.Session cookie – expires on browser close
2. INVENTORY SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
LiveAccessTokenAllows the site to use the information contained in the token to decide whether the user is
authorised or not.
100 min
ASP.Net_SessionIdGeneral purpose platform session cookie, used by sites written with Miscrosoft.NET based
technologies. Used to maintain an anonymised user session by the server.
 Session cookie – expires on browser close
LiveRememberMeUsed to remember a user at Login.5 days
3. RECIPE AND MENU ENGINEERING SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
CUSTOM_AUTHStored in your computer’s memory only during your browsing session and
automatically deleted from your computer when the browser is closed. These
cookies store a session ID that is not personally identifiable to users, allowing
the user to move from page to page without having to log-in repeatedly and to
keep track of personalisation or other settings.
Session cookie – expires on browser close
ASP.Net_SessionIdGeneral purpose platform session cookie, used by sites written with Miscrosoft.NET
based technologies. Used to maintain an anonymised user session by the server.
Session cookie – expires on browser close
SC_IS_SSOStored in your computer’s memory only during your browsing session and
automatically deleted from your computer when the browser is closed. These
cookies store a session ID that is not personally identifiable to users, allowing
the user to move from page to page without having to log-in repeatedly and to
keep track of personalisation or other settings.
Session cookie – expires on browser close
StarChef.NET (‘Cookies’)Used to determine whether or not cookies are allowed to be used by your browser.Session cookie – expires on browser close
4. TRADE SIMPLE SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
ASP.Net_SessionIdGeneral purpose platform session cookie, used by sites written with Miscrosoft.NET
based technologies. Used to maintain an anonymised user session by the server.
Session cookie – expires on browser close
ASPSESSIONIDAQQQAASAGeneral purpose platform session cookie, used to maintain an anonymised user
session by the server.
Session cookie – expires on browser close
5. PURCHASE TO PAY AND INVENTORY APPLICATIONS
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
l7auth_prodStored in your computer’s memory only during your browsing session and
automatically deleted from your computer when the browser is closed. These
cookies store a session ID that is not personally identifiable to users, allowing
the user to move from page to page without having to log-in repeatedly and
to keep track of personalisation or other settings.
Session cookie – expires on browser close
Analytics Cookies (Third Party Cookies)
CookieFunctionCategory and Expiry
mp_cac7c07ef68568746d9
70bb01066e2c9_mixpanel
Set by Mixpanel for analysing traffic, and in particular how users reached the
platform. Click here for more privacy information
1 year
ai_userThis cookie is associated with the Microsoft Application Insights software,
which collects statistical usage and telemetry information for apps built on
the Azure cloud platform. This is a unique user identifier cookie enabling
counting of the number of users accessing the application over time.
1 hour
ai_sessionThis cookie is associated with the Microsoft Application Insights software,
which collects statistical usage and telemetry information for apps built on
the Azure cloud platform. This is a unique anonymous session identifier cookie.
Session cookie – expires on browser close
6. TEAM HOURS SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
ASP.Net_SessionIdThis cookie is used in the server to retrieve the current users’ context (session state)
during every request, including which department/location is selected and which page
the user is on.
Session cookie – expires on browser close
.ASPXAUTHAuthentication cookie – this is used to track whether a user is authenticated. Without
this cookie, users would not be able to access any of the resources that require
authentication (i.e. everything except the logon and forgotten password pages).
60 minutes
7. ATS SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
cb-enabledCookie for storing information about acceptance of the cookie policy by the user.1 month
PHPSESSIDUsed for storing user sessions.Session cookie – expires on browser close
Analytics Cookies (Third Party Cookies)
CookieFunctionCategory and Expiry
__ssidCookie set up by Vimeo video service to display externally stored videos.Until 2030-02-01
__abexpsCookie set up by Vimeo video service to display externally stored videos.Until 2020-04-08
__gaCookie set up by Vimeo video service to display externally stored videos.Until 2021-06-03
__gcl_auCookie set up by Vimeo video service to display externally stored videos.Until 2019-06-23
has_logged_inCookie set up by Vimeo video service to display externally stored videos.Until 2029-06-01
is_logged_inCookie set up by Vimeo video service to display externally stored videos.Until 2029-06-01
vimeoCookie set up by Vimeo video service to display externally stored videos.16 days
vuidCookie set up by Vimeo video service to display externally stored videos.Until 2029-06-01
8. FOURTH ENGAGE APPLICATION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
sid_ClientUsed to authenticate a user.Session cookie – expires on browser close
sidUsed to authenticate a user.Session cookie – expires on browser close
oinfoFunctional cookie. Used to track the state of a customer’s organisation.2 months
oidUsed to redirect a user to the correct organisation and assist the user for the next login.2 year
autocompleteUsed to determine whether the browser remembers a user’s login ID.2 months
clientSrcUsed to redirect a user to the correct Salesforce server.Session cookie – expires on browser close
instUsed to authenticate a user.Session cookie – expires on browser close
BrowserIDUsed to collect metrics, such as the number of visitors to a community.2 months
Analytics Cookies (Third Party Cookies)
CookieFunctionCategory and Expiry
__gatGoogle Universal Analytics – used to throttle the request rate, limiting the
collection of data on high-traffic sites. Click here for more privacy information
10 minutes
__gidGoogle Universal Analytics – used to throttle the request rate, limiting the
collection of data on high-traffic sites. Click here for more privacy information
24 hours
__gaGoogle Universal Analytics – used to distinguish unique users by
assigning a randomly generated number as a client identifier. It is
included in each page request in a site and used to calculate visitor,
session and campaign data for the site’s analytics reports.
Click here for more privacy information
2 years
mp_d05e922b139adab46
ba1bbbaf98c59d1_mixpan
el
User analytics, including: analysis of login methods, duration and times;
the number of opened and viewed items; the number of posts viewed or
commented on; how many messages and tasks are created, etc.
Click here for more privacy information
1 year
ai_userThis cookie is associated with the Microsoft Application Insights software,
which collects statistical usage and telemetry information for apps built
on the Azure cloud platform. This is a unique user identifier cookie
enabling counting of the number of users accessing the application
over time.
1 hour
ai_sessionThis cookie is associated with the Microsoft Application Insights software,
on which collects statistical usage and telemetry information for apps built
the Azure cloud platform. This is a unique anonymous session
identifier cookie.
Session cookie – expires on browser close
9. EPARTS SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
ASPSESSIONIDSCAQAAAUsed for storing user sessions.Session cookie – expires on browser close
10. FnB LIVE SOLUTION
Necessary Cookies (First Party Cookies)
CookieFunctionCategory and Expiry
RememberMeCookieUsed to remember a user at Login5 days
fnbshopCookie for storing information about whether a message popup has been displayed or notSession cookie – expires on browser close
Enterprise Tree viewCookie for storing information about which tree nodes have been already selected by a userSession cookie – expires on browser close

Turning Analytics Cookies Off

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. It is also possible to remove cookies from your browser history. Information on how to turn Google Analytics cookies off can be found in the following Google Analytics User Opt-Out link, or by downloading the Google Analytics Opt-Out Browser Add-On. Information on how to opt-out of Mixpanel’s analytics cookies can be found on the following Opt Out of Tracking link. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Solutions or Apps.

You may also like to visit the following page from the Information Commissioner’s Office which sets out further information about controlling and disabling cookies.