Sub-Processors

Below is a current list of the sub-processors authorized to process personal data for HotSchedules and Fourth services.

Updates to Sub-Processor List

This sub-processor List may be updated by HotSchedules and Fourth from time to time. Please check back frequently for an up to date listing of our sub-processors.

Subscribing to Updates to the Sub-Processor List

To subscribe to updates to HotSchedules and Fourth’s sub-processor List, please send an email to legal@fourth.com with “Sub-processor Update Request” in the subject line, with your request in the body of the email.

Requesting More Information about a Sub-Processor

If you would like to receive any additional information about any sub-processors in respect of the role it plays for HotSchedules and Fourth and its security controls, please make the request via email to legal@fourth.com with “Information Request” in the subject line.

Zendesk

Support/service management. Location – UK and USA. Zendesk is Privacy Shield registered.

Wagestream Limited

Nominated Provider of Fourth’s Salary Service (on-demand pay). Location – UK.

TrustID Limited

Provider of RTW checks for Fourth’s ATS solution. Location UK.

Synel

Provider of T&A hardware (clocks) (Workforce Management). Location – EU. See “T&A and Biometric Data” at www.fourth.com/agreements.

Salesforce

CRM database provider, including hosting. All solutions. Locations – EU, UK and USA. Salesforce is Privacy Shield registered.

Running with Knives

Authorised reseller and provider of implementation services (Workforce Management Products and FnB Live). Location – UK.

QTS

Cloud Hosting Services (ISO 27001 certified; SO1, SOC2 audited). Location – USA.

OnlineCity.io ApS, t/a GatewayAPI

SMS messaging provider for Fourth’s ATS solution. Location EU.

Mixpanel

Mobile user journey logging provider. All solutions, excluding Adaco. Location – USA. Mixpanel is Privacy Shield registered.

Microsoft Azure

Public cloud hosting provider. All solutions. Location – EU, US, and APAC.

Logz.io

SaaS logging platform. All solutions. Location – EU.

Google

Analytics provider (Inventory solution). Locations – EU and USA. Google is Privacy Shield registered.