Point-of-Sale Analytics Allow You to:
Take Full Control
Take full control of your business quicker and with less investment, taking advantage of over 5 years of development.
See The Detail
Get as much transaction detail as you need.
Identify Your Stars
Identify your stars, and those who could use some help with employee balanced scorecards.
Gain Revenue Insight
Get greater insight into revenue and margin with basket analysis that reveals customer preferences and ordering habits.
Easily spot trends and opportunities, like special nights to drive business at the end of the day. Then, slice that intelligence by sales, margins and labour.
Analyse staff behavior including upsells, voids, discounts and participation in offers and promotions.
Maximise profit by focusing on the least profitable segments, with timeslot analysis by 15-minute intervals.
Get a better view of customer buying habits, so you can understand them better and improve the guest experience.
Meaningful Insight From Every Transaction
Clearly, analytics data without POS integration falls well short of acceptable. Through our POS gateway, virtually any POS company can integrate their data. To see our existing integrations, take a look at partners.
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Get an accurate view across the day and week, allowing you to see, for example, which day or location has the highest spend per head. You can also drill down into the data to see which part of the day is performing best.
Get an accurate picture of what your customers are buying without manually combining data. See the number of customers that had a soft drink with their meal, or how many had a starter. You can even break this down by sites or servers to see, for example, who could be selling more desserts.
Keeping your sites busy between peak times is challenging. Discounts and promotions are effective, but are they cannibalising your full-price peak business? Using detailed timeslot profitability analysis, you can learn what’s working and what isn’t. See where offers increase your traffic and how to make your peak hours even more profitable.
See average wait times and get a fuller picture of the experience your guests received. Armed with this information, you can look at ways to reduce wait times and improve customer satisfaction.
Get a 360-degree view of your staff’s performance, by individual, team, area and brand. On the employee balanced scorecard, you can easily see the cost of each employee against the revenue they generate. Compare time and attendance, voids and discount activity, and absences. You can also easily analyse upsell and customer satisfaction scores.
Voids and Discounting
Charts and graphs raise red flags on abnormal void activity and above-average discounting, so you can make unexplained stock shortages a thing of the past. Every POS keystroke is traceable to individuals, team, area and brand. Analytics are easy to understand so you can take action fast.
Built for Hospitality
The Fourth Platform has been serving this industry since 1999, so you can be confident that we have the depth of functionality you need. It’s hospitality technology redesigned from the inside out.
Finance Director (US), wagamama.
“Sales upload automatically from POS and inform future forecasts, and the analytics slice and dice our data by store, region and provide insight in both graphical and tabular formats.“