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Employee Retention Guide

Strategies for retaining employees and boosting productivity

At 75%, the turnover rate for the hospitality sector is nearly five times the national all-sector average. And high staff turnover is not only costly for the business, but also has an impact on customer service and productivity.

It’s therefore critical to hold to the workers you already have, which leads many businesses to start thinking about employee engagement and how to communicate effectively with staff. While communication is certainly key, it won’t help you hold on to staff if you don’t have some of the fundamentals in place.

In this guide, we look at how to communicate effectively with staff, and also how payroll, reward and recognition, and how you schedule your staff can all have an impact. We also give you some insight into how Fourth can help in these areas to make work better for just about every employee in your business.


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