Spend more time where it matters most - front of house with customers.
Get your customers to visit, return and stay loyal, even though they have limitless options.
With the Fourth platform, your managers complete their daily tasks on the go, so they can spend less time in the back-office and more time supporting their teams and spending time with customers. Service standards remain high, and customers are kept happy and want to return, helping transform them into brand ambassadors.
Purchase-to-Pay & Inventory
Meet demand by ordering exactly what you need, when you need it.
Our purchasing solution supports menu availability, so you won't need to have off the menu conversations. Customers get the dish they want, cooked and presented to the same standard, every time - across the estate. Staff can easily access nutritional and allergen information to answer guest questions, and you can easily publish this information to websites, apps and more so customers get the information they want. This magic ingredient is a big deal - and a big competitive advantage.
Engage both customers and staff with the right labour in the right place at the right time.
Our one-of-a-kind engagement solution gives you the simplest, most reliable way to connect with and motivate all your staff. Customers are greeted warmly, questions answered knowledgeably and orders taken and delivered accurately, making upsell easier. With our unique demand forecasting, you also make sure you’re correctly staffed so customers aren’t left waiting.
Analytics & Data
Easily track customer satisfaction, performance of your menu availability and many other metrics.
Our hospitality analytics solution integrates with point of sale data so you have everything in one place. Interrogate the information any way you like. Learn about your star upseller, your most popular profitable dish, mystery diner ratings, customer sentiment from social media and reviews, and more - and view the insight with easy to digest graphical dashboards.