Workforce Management

360° view of labour performance versus cost, employee balanced score cards and much, much more.

You know you need the right people, in the right place, at the right time to optimise your labour spend. But how do you accomplish that?

Meet Your Challenges

Keep track of starters, leavers, training, holidays and absences with smart charts and graphs that show you the trends.
Gain insight with forecasting, scheduling and time and attendance, presented in line with key performance indicators in whatever detail you choose.
Stay on top of what's really happening with dashboards that tell you what you need to know.
Get the right people in the right place at the right time with a highly accurate, automated forecast.

Fourth Analytics gives you one version of the truth. When it comes to your staff, Fourth's workforce management analytics turn your data into real information. Now you can visualise, interrogate and interact with business critical information exactly how you'd like in seconds.

Key Benefits

Identify labour saving opportunities, potentially enhancing savings by up to 2%.
See what's important to your business with customisable dashboards.
See over- and under-spend with payroll analysis reporting.
Reward your best performers and help those that need it with employee balanced scorecards.

Features

HR

The Problem
Understanding the trends behind your HR data is essential to truly understanding business performance. This data is often in silos, making extracting the intelligence behind it complex at best and impossible at worst.

Our Solution
Fourth Analytics' smart charts and graphs show you the trends in all your starters and leavers and their training, holidays and absences data. With Fourth's human resource software solutions, automated KPI reporting takes seconds not days. Gender splits and job function analysis are now easy to see.

1. Track your staff’s attendance record
2. Track your staff’s attendance record according to your own thresholds and parameters
3. Alerts staff not clocking in or out or both
4. Easily see the best and worst performing sites for hours paid vs hours worked
5. What can one site learn from another?

1. Plots your menu items against each other by profitability and popularity
2. Showing which menu items may need re-evaluating
3. And highlights profit improvement opportunities by showing where selling prices are too low

staff-absence-analysis — 1. Track absences by reason
2. Track absences by month

Labour

The Problem
Accurate data on true business performance, whether it's labour productivity or how well talent is recruited and retained, is hard to find and even harder to extract and interpret. Poor patterns are missed and subsequently repeated.

Our Solution
Now all the intelligence in your data is transformed into graphical information. Automated staff turnover reporting shows why you lose people and where you are recruiting well, by brand, GM and region, while reports such as Gender Pay Gap analysis help you easily comply with legislation and regulations. Automated actual versus budget labour reporting shows your true labour cost in seconds, while automated forecasts show how well sites are scheduling. Now you can see the areas needing attention at a glance.

daily-labour-1 — 1. Easily see the varuiance between actual hours vs required hours to meet forecast demand
2. Highlights overstaffing by timeslots

daily-labour-2 — 1. See when the biggest areas of labour overspend occur
2. See who the best – and worst - performing Area Managers are

leavers-analysis — 1. See leavers by Area Manager
2. What can one AM learn from another AM?
3. Many returning home to their country of origin: too much reliance on transient labour?
4. Loss of staff to the competition: do paty rates need addressing?

staff-turnover — 1. Is this disparity in Leavers' gender in line with the overall gender mix?
2. Why is Brand B losing more people than Brand A?

Payroll

The Problem
Transient, seasonal, part-time and full-time workers are paid hourly, weekly or monthly with differing pension contributions, which often results in errors and staff being overpaid. True payroll performance analysis can be costly to implement and labour intensive to compile.

Our Solution
Smart charts in Fourth Analytics show you what's really happening. At a glance, the dashboards show you all your data any way you need to see it to ensure your staff has the right pay and the right pension every pay period - with zero overspend.

payroll-analysis-1 — 1. See gross to net pay history
2. And payment/deduction type history

payroll-analysis-2 — 1. See gross to net pay history by AM

Want to find out more? Contact Us

Workforce Management blog posts for you

Internet of Things ushers in the connected restaurant

June 6, 2018

Written by: Christian Berthelsen, Chief Technology Officer, Fourth

Restaurants and hotels are only just beginning to use the power of the Internet of Things to automate tedious operations and make sense of huge amounts of data. From keeping employees engaged to tailoring the customer experience, IoT (Internet of Things) changes everything. Learn more about what it can do and how to best set up the connected restaurant and hotel.

Big Data’s day in the life of a restaurant

June 4, 2018

Written by: Mike Shipley, Analytics and Insight Solutions Director, Fourth

Big Data brings together large amounts of siloed information in one place to make it more meaningful and useful. But it has a different impact on each hospitality worker. Check out how work life gets easier and more efficient for each restaurant persona after data is harnessed.

Product Tours

Workforce Management Analytics product tour

Webinars

Pete Dalby shows how you can eliminate hours of work and remove human errors with automatic creation of reports and dashboards, that give all data in one place so you can make better decisions and increase profits.

White Papers & Guides

Just because something can be measured doesn’t mean it should be. Selecting the right KPIs, measuring them accurately and quickly, and making them visible across all levels of the organisation is key to success and growth.

Fourth Analytics provides the depth of analysis and detailed information our hotels need – particularly in showing trends, giving long term overviews and high level summaries. It flags trends for further investigation and also provides fact-based confirmation of what we originally suspected. Where necessary, we can then drill into our Fourth solution to a fine level of detail to enable us to take positive action. An example of this positive action was increasing our level of part-time and flexible labour after Fourth Analytics helped quantify an imbalance in our staffing profile. Now we have a greater percentage of employees on part time and flexible contracts, with the obvious effects on the bottom line. I would certainly recommend Fourth Analytics to any hotel operator wanting to understand and act upon trends, improve operational efficiency and help spot and eliminate unnecessary spend.

Andrew Elvin HR Programme Manager

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Specs

All you need to run Fourth’s products is a device with an internet browser. Yup, that’s it.