Tasks & Notifications

Make sure nothing is missed.

The Challenges

  • Users receive task notifications from a variety of apps and systems, making it difficult to stay on top of what needs doing. 
  • Millennial workers are more responsive to notifications on apps than emails.
  • You want employees to receive notifications, but don’t want to set up an email account for every employee.

The Fourth Platform allows tasks and notifications to be received in one place, speeding up information delivery and task completion.

Key Benefits

  • All notifications and alerts are in one central place, making sure nothing is missed.
  • Deep linking from notifications gets users straight to what they need to do, so they can complete tasks quicker.
  • Non-Fourth applications can also be integrated into the Fourth App, so everything is in one place.
  • The Fourth App allows employees to be set up for an account without needing a corporate email address. 

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Features

Tasks

The Problem
For your business to run smoothly, a number of day-to-day tasks need to be properly managed and completed on time. For example, if an order is missed you risk items being off menu which impacts the guest experience, or you have to place an emergency order with an alternative supplier which impacts your bottom line.

Our Solution
With the Fourth Platform, users are notified of upcoming tasks to make sure nothing is missed – such as reminding users to place an order, or approve a purchase order or employee holiday requests. With deep linking, users are taken from the notification directly to the relevant part of the solution so tasks are completed as quickly as possible. And with integrations, tasks from non-Fourth applications can also be included so everything is in one place.

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Notifications

The Problem
Keeping everyone up-to-date in your business can be a huge challenge, especially when it comes to important announcements like a new menu release or policy changes that impacts multiple sites. Either information is communicated during team meetings which don’t always get full attendance (or attention), or by email which can be easily missed and ideally needs all employees to have a corporate email address so sensitive information can be securely delivered.

Our Solution
With the Fourth Platform, employees receive notifications on their mobile device. Whether it’s a company-wide announcement, a task that needs to be completed, holiday approvals, shift changes or a direct message, push notifications ensure everyone is kept up-to-date. Not only does this minimise the number of queries managers have to deal with, it also improves employee engagement as staff feel more connected with the business.