Employee Engagement

Be connected, engaged and productive with Fourth Engage.

Actively engaged staff are happier and more productive. They offer better service, drive customer loyalty and deliver greater sales.

Engage

 

Meet Your Challenges

  • Retain and actively engage your most talented employees.
  • Keep them motivated, loyal and on-brand, regardless of role or location.
  • Share essential information.
  • Communicate regularly.
  • Create a strong culture for greater employee happiness.

Fourth Engage, the only engagement tool of its kind, makes it all happen. No more routine phone calls or outdated notice boards. Your employee management is simple with workers accessing essential information in seconds via their mobile device.

Key Benefits

  • It integrates fully into the entire Fourth platform.
  • Employees can connect anytime and anywhere, on any device.
  • Greater employee happiness and loyalty creates a strong employee culture.
  • New menus, information on new starters and new openings are easy to share.
  • The interactive Fourth Engage app can be branded for your company.
  • Fourth Engage supports better customer satisfaction through better service.
  • Reduced staff turnover increases profitability.

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Features

Self Service

The Problem
Employees have lots of questions regarding lost payslips, wages and rota changes. With every query, there's a phonecall to an already very busy manager. All this time spent helping employees hinders manager workflow and time spent at the front of the house with customers.

Our Solution
With Fourth employee management software, employees can see their previous 12 payslips on their mobile device, or download the information in PDF format. They can also view their shifts as set and approved on Fourth's smart scheduling solution. And because they can edit their own information via their mobile phone, HR teams have more time to focus on other important tasks.

Self Service

 

easy access to rotas and payslips

 

Content Sharing

The Problem
Communicating in a fast-moving hospitality environment in real time with a workforce of transient, seasonal and often temporary employees is far from simple. Information on notice boards is out of date almost immediately. The result is that staff are out of loop most of the time.

Our Solution
Now you can share new menus, information on new starters and new openings in real time. Managers can send important announcements to employees, document libraries can be created, and HR Policies or Training Videos posted. Fourth Engage is your intranet at your employees' fingertips.

Content Sharing

 

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Fourth mobile apps have content sharing and easy navigation

 

Collaboration

The Problem
To run smoothly, teams need to be able to collaborate easily and in real time. That's no easy task in a busy hospitality environment that's the opposite of desk-bound.

Our Solution
Now your area manager groups, director groups, individual site teams and cross-business teams can share and comment on information. Got a new menu? Chefs can share it with selected groups and invite comment. CEOs can send messages to the whole estate at the touch of a button. All of a sudden, the whole business is on the same page - how refreshing!

Collaboration

 

easy to access groups

Contact Us

Employee Engagement blog posts for you

How technology can help you hold on to your star performers

Written by: Andrew Levey

Recruiting and retaining staff is essential but difficult - especially in restaurants and the hospitality sector. Our new Employee Retention Guide gives you some hints and tips on how to engage your employees and shows how Fourth's solutions can help improve employee retention.

Driving customer satisfaction from every area of your business

Written by: Andrew Levey

The experience that a customer has in any hospitality business is derived from nearly every area of the operation – not just product quality and the interaction between the customer and the server. To deliver great customer service and keep customers coming back for more, you need to examine each area of your business to see where improvements can be made.

Specs

All you need to run Fourth’s products is a device with an internet browser. Yup, that’s it.