Employee Engagement

Be connected, engaged and productive with Fourth Engage

Engaged staff are happier and more productive. They give better service, create loyal customers and increase sales.

Engage

 

The Challenge

  • It’s tough to retain and engage your star employees.
  • How to keep staff motivated, loyal and on-brand, regardless of role or location?
  • Sharing essential information is cumbersome and time-consuming.
  • Regular communication is essential – but who has time to do it?
  • How to create a strong company culture?

Fourth Engage is the only engagement tool of its kind. No more routine phone calls or outdated notice boards. Managing employees is simple, with staff accessing essential information in seconds via their mobile device.

Key Benefits

  • Fourth Engage integrates fully into the Fourth platform.
  • Employees can connect anytime and anywhere, on any device.
  • Happier employees create a strong culture.
  • New menus, information on new starters and new openings are easy to share.
  • You can personalise the Fourth Engage app with your company brand.
  • Engaged employees give better service, which encourages customer loyalty.
  • Reduced staff turnover increases profit.

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Features

Self Service

The Problem
Understandably, employees care about being paid correctly or how much holiday they have available. Which means they often have questions about lost payslips, wages and rota changes. And every query means a phone call to an already busy manager. Every minute managers spend dealing with HR admin is a minute they aren’t front of the house with customers.

Our Solution
With our employee management software, employees can see their previous 12 payslips on their mobile device or download the information as a PDF. They can also see and request holiday, and view their shifts as set and approved on our smart scheduling solution. And because they can edit their own information via their mobile phone, HR teams have more time to focus on other important tasks.

Self Service

 

easy access to rotas and payslips

 

Content Sharing

The Problem
Communicating in a fast-moving hospitality environment in real time with a workforce of transient, seasonal and often temporary employees is far from simple. Information on notice boards is out of date almost immediately. The result is that staff are out of loop most of the time.

Our Solution
Now you can share new menus, information on new starters and new openings in real time. Managers can send important announcements to employees, document libraries can be created, and HR policies or training videos posted. Fourth Engage is like an intranet at your fingertips.

Content Sharing

 

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Fourth mobile apps have content sharing and easy navigation

 

Collaboration

The Problem
To run smoothly, teams need to be able to collaborate easily and in real time. That’s no easy task in a busy hospitality environment where you can’t pause service to have a quick meeting or nip out for a coffee together.

Our Solution
Now your area manager groups, director groups, individual site teams and cross-business teams can share and comment on information. When there’s a new menu, chefs can share it with selected groups and ask for comments. CEOs can send messages to the whole workforce at the touch of a button. Suddenly everyone is on the same page.

Collaboration

 

easy to access groups

Contact Us

Editions

Our Workforce Management solution is available in four Editions, depending on how much control you want.

fIND OUT MORE ABOUT EDITIONS

Employee Engagement blog posts for you

How technology can help you hold on to your star performers

Written by: Andrew Levey

Recruiting and retaining staff is essential but difficult - especially in restaurants and the hospitality sector. Our new Employee Retention Guide gives you some hints and tips on how to engage your employees and shows how Fourth's solutions can help improve employee retention.

Driving customer satisfaction from every area of your business

Written by: Andrew Levey

The experience that a customer has in any hospitality business is derived from nearly every area of the operation – not just product quality and the interaction between the customer and the server. To deliver great customer service and keep customers coming back for more, you need to examine each area of your business to see where improvements can be made.

Specs

All you need to run Fourth’s products is a device with an internet browser. Yup, that’s it.