Our Events
Learn about our annual user conference, Spark, and other events where we hope to see you!
Our Events Have Gone Virtual!
Due to the COVID pandemic, all events are now in the form of webinars, and we’re focused on promoting not only our own, but those we think you’ll find value in during these challenging times. Please visit regularly to find upcoming and past webinars on demand!
The National Restaurant Association called 2020 the most challenging year for restaurants on record. The COVID-19 pandemic created a grueling cycle of lockdowns, reopenings, and more lockdowns, forcing huge expenses, wide-spread layoffs, and new operational business models just to stay open and survive.
It isn’t news to anyone how pandemic-related lockdowns have brought major instability to hospitality operations and a resulting inability to predict customer demand
Join our Fourth team panel of experts–Mary Hamill (VP of Solutions Consulting), Jeanette Cioffi (Sr. Customer Success Mgr.), and Debra Glassman (Labor Compliance Consultant& CPA) as they discuss the new compliance trends and HR challenges ahead in 2021 and offer practical guidance on how to effectively manage them and reduce the risk of financial penalties and reputational brand damage.
Join Fourth Solution Consultants, Mary Hamilland and Marcie Tomlinson for an insightful discussion about how operators who have embraced mobile transactions, contactless service, and delivery can adapt their labor model to meet demand.
When you think about the sheer weight of the claims that fall under EPLI, the amount of people in the hospitality industry who do not take the steps necessary to protect themselves or their business is overwhelming.
In this virtual roundtable session, we are partnering with Marcum LLP, one of the largest independent public accounting and advisory services firms, to address the top concerns heard from clients surrounding PPP, the nitty gritty details on exceptions – and if you qualify, as well as a Q&A portion with our panel of experts.
As if trying to keep their people and operations afloat during a pandemic wasn’t challenging enough, combative federal and regional updates have forced hospitality leaders into a dizzying cycle of crisis management.
We spoke to Hal Lawlor, COO of Smokey Bones, to discuss the operational challenges they’ve faced during the pandemic, how they were able to grow a ghost kitchen model overnight, and how they intend on sustaining a successful footprint in this space by honing in on their technology-first culture.
Furloughed, let go, ‘essential’ – regardless of employment status leaders have a responsibility to their teams to keep lines of communication open. With uncertainty being the one consistent thing most operations are dealing with, people are holding on to familiarity more than ever.
WEBINAR
Building a Team Playbook During COVID
Understanding how other concepts are adapting to the new environment ...
Looking for Something You Didn’t Find?
Check out our Resource Center, which is chock full of thought leadership content, recorded webinars, case studies, videos and other fascinating content.
