Comprehensive Workforce and Human Capital Management for Grocery Stores

The Best Labor Management System for Grocery

Doing all we can to help our grocery customers keep America fed.


Workforce Scheduling

  • Build employee schedules 75% faster with modern drag-and-drop interface and ready-made templates
  • Reduce employee scheduling errors, shortages, and overages
  • Limit unplanned overtime
  • Access time-off, PTO, and team member availability in one spot
  • Approve or deny shift transactions on any device—with one click
  • Easy access to the Daily Roster Report
  • Create compliant employee schedules with consideration for minor labor, meals and breaks, predictive scheduling, fair work week, and more

Time and Attendance

  • Enforce clock-ins and reduce time theft
  • Aggregate time card, tip and break entries, and process payroll faster
  • Give employees time card and payroll history within HotSchedules
  • Export aggregated time card information to popular third-party payroll vendors
  • Keep payroll compliant with special pay calculations for meals, breaks and predictive scheduling
  • Add the WebClock for a mobile option with geo-fencing cost controls
  • Stay informed with mobile alerts for overtime, missed clock ins and more (WebClock only)

Forecasting – Eliminate the Guesswork with Advanced Forecasting

  • Forecast adjustments are presented in easy-to-read dashboards accompanied by the contextual data
  • This transparency builds trust between the manager and the application
  • The modern and intuitive interface makes it easy to review forecast adjustments and the associated impact creating a continuous feedback loop and opportunities for coaching
  • Input all promotions and events for a historical understanding of how your projections changed over time
  • KPI dashboard tiles keep managers informed on how actuals compare to the forecast with data updates every 15 minutes

Labor Management

Avoid unnecessary overtime, payroll mishaps, early clock-ins, employee turnover and expensive health care coverage (not to mention sales lost because of poor planning)

  • Put the right number of team members in place at the right time
  • Pinpoint staff needs for holidays and special times
  • Build efficiency, grow revenue, and positively impact sales
  • Calculate shift minimums or maximums from raw labor projections
  • Predict future sales and the labor needed to accommodate those sales
  • Generate suggested team member headcount along with a bucket of hours or actual shift templates

Labor Compliance

  • Configure labor rules by geography and compliance requirements
  • Catch employee scheduling mistakes before posting with built-in alerts
  • Automate the scheduling of meals, breaks and minor labor
  • Continuous updates ensure compliance with evolving fair work week and Predictive Scheduling provisions
  • Ensure payroll compliance after the schedule is posted by adding Time & Attendance

Shift Planning and Communication – Plan for the Day, Reflect on the Past, Improve in the Future

  • KPI Dashboard tiles present hourly data updates so managers know where they stand with their forecast and schedules
  • Actionable Insights leverage two or more data sources to identify trends that require action, such as forecast variances, excessive comps and voids, and out-of-tolerance temperature beacons
  • Combining the store calendar with shift notes enables context for changes made throughout the shift and the results from the previous day
  • Communicate at any time, on any device

Employee Engagement

  • Recognize good work with broadcast messages to a region, a specific location or one-on-one
  • Mobile messaging encourages employees to stay connected – to each other and your brand
  • Shift surveys keep managers informed of what went well during the shift and what didn’t work
  • All communications are electronically documented, archived and searchable

POS Integration

  • Integrate historical labor, sales, and guest data with your chosen POS for savings of up to 2%
  • Enforce clock-in/out times and eliminate duplicate schedules
  • Create schedules based on forecasted sales demand rather than gut instinct
  • Limit the cost of overtime by scheduling with historical sales data
  • Ensure that you have enough staff to keep your customers happy and coming back for more

New Health Survey

HotSchedules has launched a new Health Survey for the essential and returning workforce – free for HotSchedules customers. Learn more about how you can leverage this important new feature!

HotSchedules + Grocery = Love

See what grocery store customer’s think about HotSchedules, and learn how foodservice companies of all types are managing this challenging new environment.



Natural Grocer's Chooses HotSchedules

Grocery retailer leverages HotSchedules’ forecasting and labor management solutions to improve employee retention and scheduling, increase productivity and inform management decisions.


I'm Essential Podcast

The pandemic has put a great emphasis on the essential workforce. A question everyone is asking: are we doing enough to support them? Tom Frank, Founder and CEO of Round World Management, discusses his latest project aimed to bring essential workers the recognition they deserve.


How to Escape the 9 Circles of Employee Scheduling Hell

Inefficient employee scheduling practices can be Hell for managers — it can also do more damage to your business than you might expect. Learn how you can engage and empower employees, schedule faster and optimize your labor costs. 


Manage Labor Compliance to Avoid Fines and Lawsuits

This eBook provides an overview of the labor laws that impact businesses today and helps you avoid the high cost of non-compliance.

HR Outsourcing and Payroll Services

Focus more time on your core business by allowing us to manage employee-related cost and liabilities.
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Human Resource Outsourcing not only reduces administrative burden, but also reduces liability. 

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Payroll and Tax Filing

Outsourcing payroll gives you peace of mind and time savings, while ensuring compliance.

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PEO, or Professional Employer Organizations, offer co-employment arrangements to give smaller businesses an opportunity to achieve savings through economies of scale.


Executive Vice President, Natural Grocers

“Ever since our first store opened in 1955, one of our five founding principles at Natural Grocers has been our commitment to our employees. Part of that commitment is giving our in-store managers and regional leadership world-class tools to help them succeed. HotSchedules is the most proven provider of scheduling, reporting and employee engagement solutions for the foodservice industry, and that’s why we are thrilled to work with them as we invest in additional resources for our team.”


Find Out Why Our Customers Say the Nicest Things