Comprehensive Solutions for Quick Service and Fast Casual Restaurants

The Robust Back Office Needed for Complex Operations

Doing all we can to help our quick serve customers keep the world fed.

 

Supply Chain Management

ALWAYS BE PREPARED FOR THE DAY

Consolidate and control catalogs, ordering, and receiving into one integrated back office solution. With a centralised system, every manager can accurately prepare and adjust to keep costs in check and supplies under control.

  • Workflows hold your managers accountable to accurate inventory
  • Reports give you insight into the true cost of your inventory
  • Alerts tell you when prices exceed a certain threshold
  • Standardized ordering processes reduce errors and maximise profits
  • Streamline receiving by integrating your suppliers
  • Easily manage your catalog of suppliers and items
Workflow

Financial Management

TIGHTEN DOWN AND FULLY RECONCILE EVERY TRANSACTION

Manage, track, and reconcile your transactions from the cash register to the POS and all the way to the bank.

  • Reconcile by cashier, register, or day and prevent any mishandling of money
  • Track the movement of cash and other transactions with a full audit trail
  • Set up exception-based alerts to proactively fix financial errors
  • Offline cash management capabilities in case a store loses internet

Clarity into the Darkest Corners of Operations

Shine light into the darkest corners of the business operations with above store visibility, inventory, financial, sales and labour reports. Leverage robust back office business intelligence tool to build custom reports so you can stay proactive in every-case-scenario.

  • Build and share your own reports by extracting the most important information from your data
  • Understand and act on important metrics like actuals vs. theoretical metrics
  • Drill down to item and transaction level data
  • Identify savings opportunities with variance reporting
  • See all of your inventory and cash movements
  • Get a breakdown of all sold products, for a given day and week, in a single store
  • See product sales performance in comparison to other products for a given day and week
  • Generate a cash reconciliation report to verify the amount of cash in a cash register on a daily basis
  • Receive transaction data at each store level per every 15 minute period
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Operational Workflows that Keep Everyone on the Same Page

Keep your managers moving through their day and accountable to daily tasks with an intelligent workflow tailored to your operation’s standard procedures.

  • Workflows for structured, best practice process control
  • Checklists to help with health & safety regulation and critical control points
  • Above store reports show how long it takes to complete tasks
  • Centralized asset management and document library
  • Event calendar visibility to get ahead and prepare for any changes to the business

Advanced Forecasting to Control and Predict Operations – Even in Challenging Times

Control and predict your business with a single forecasting engine that works across all of your stores.

  • Use POS sales and labor data to accurately predict future schedules
  • Forecast sales, transaction counts, individual sales items, and individual inventory items
  • Make informed decisions using sophisticated inventory forecasting that suggests orders
  • Optimize ordering using the sales forecast and historical usage of items
  • Make adjustments to the sales forecast when promotions are introduced to the store
  • Send managers weekly forecasts to compare the actual values to the forecasted values
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Centralized Inventory and Recipe Management Control

Reduce operational costs and control your inventory process across your stores with real-time tracking of inventory items through its life-cycle: Purchasing, Receiving, Sales, Transfers, Waste and Other Adjustments.

  • Perpetual control of restaurant inventory management keeps your inventory at optimal levels and food costs reasonable
  • Maintain a record of all stock purchased or transferred during the week with a purchase journal
  • Project and control inventory with reports detailing how much of an item you need on hand at various intervals throughout the day
  • Manage and track transfers, waste, and other inventory adjustments
  • Track, identify, and eliminate the cause of inventory waste
  • Easily deduct inventory items once a menu items is sold
  • Track and get real-time feedback indicating counted items, partial counts, and variances

Shift Planning and Communications

Being proactive with labor management can give you leg up and put more money towards the bottom line. Back Office enables you to set budget, projections, and manage labor before you even open the doors for business.

  • Customize workflows for structured, best practices process control
  • The self-service portal gives employees a snapshot into their shift, breaks, and team members
  • Customize labor rules and laws engine
  • Manage time & attendance and authorize actual hours to be paid
  • Configure and customize labor rules across all of your stores
  • Restrict early clock-ins
  • Click and drag to easily build schedules
  • Immediate access to staff availability

New Health Survey

HotSchedules has launched a new Health Survey for the essential and returning workforce – free for HotSchedules customers. Learn more about how you can leverage this important new feature!

Fourth + QSR = Love

See what our quick serve customer’s think about Fourth, and learn how QSRs are forecasting more accurately, staying compliant and managing their full back office in this challenging new environment.

 

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Noodles

Grocery retailer leverages HotSchedules’ forecasting and labor management solutions to improve employee retention and scheduling, increase productivity and inform management decisions.

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Krystal Case Study

In an effort to deal with the high turnover rates in the industry, read how the Krystal training and development team completely transformed its employee training program with the help of HotSchedules Talent Development Powered by SchooX.

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Blaze Pizza Case Study

Blaze Pizza is one of the hottest brands in the nation. See how they reduced their time to create schedules from 6 hours to just 1 hour using HotSchedules and removed headaches surrounding shift-swaps and time-off requests.

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Manage Labor Compliance to Avoid Fines and Lawsuits

Today’s quick serve restaurants have to juggle dozens of complex federal and state labor compliance issues—along with everything else it takes to keep their doors open and their businesses profitable. But labor compliance can’t play second fiddle to those issues—it must stay top of mind.

How to Achieve Accurate Forecasting

The more accurate the forecast, the more profitable the business. A demand forecast shows the shape of the day and the anticipated demand. That way, managers can see exactly how many employees they need in each area to meet that demand. 

Predictive Scheduling Comes to the Windy City and City of Brotherly Love

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant.

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It’s Time Your Employees Have On-Demand Pay

It’s Time Your Employees Have On-Demand Pay

A recent Gallup poll found only 22 percent of employees feel engaged in their work, a concerning sign especially within the hospitality and service industries already experiencing high turnover rates. Businesses looking to reverse this trend can offer employees valuable benefits aimed at filling open positions and incentivizing longevity.
It’s Time Your Employees Have On-Demand Pay

It’s Time Your Employees Have On-Demand Pay

A recent Gallup poll found only 22 percent of employees feel engaged in their work, a concerning sign especially within the hospitality and service industries already experiencing high turnover rates. Businesses looking to reverse this trend can offer employees valuable benefits aimed at filling open positions and incentivizing longevity.

Find Out Why Our Customers Say the Nicest Things