CASE STUDY

Flix Brewhouse

Read how Flix is utilizing HotSchedules to train every member to deliver fast, high-quality service, every showing

Flix Brewhouse Streamlines Training with HotSchedules

Whether you want brunch and a rom-com or pizzas and the latest Oscar favorite, Flix can make it happen.

Find out how Flix ensures that they’re training every team member to deliver fast, high-quality service, every showing with the help of Talent Development powered by SchooX.

Check out how the Flix team equips its training staff with Talent Development, a learning and performance management system that team members, managers and operations support executives can access right from their smartphones.

CHALLENGES

Lack of a structured training program
Team members weren’t engaged in training sessions
Customers experienced long wait times for service

RESULTS

71 custom training courses (and counting)
8.75 average e-learning hours per team member
4,820 total hours clocked in the Flix Academy
10,000+ training courses completed to date
100% course completion rate among team members
Increased sales and improved service times

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Now, our team members strive to learn and want to be in the loop; they’re fully engaged. Getting points and checking their status on the leaderboard has become competitive. They eat it up.

LINDSEY MOON-LENGGENHAGER

Director of Learning & Development, Flix Brewhouse