Technology-First Culture: How Smokey Bones Serves “Anytime, Anywhere”

smokey bonesWe spoke to Hal Lawlor, COO of Smokey Bones, to discuss the operational challenges they’ve faced during the pandemic, how they were able to grow a ghost kitchen model overnight, and how they intend on sustaining a successful footprint in this space by honing in on their technology-first culture.

In this on-demand session we cover:

  • Ghost kitchen pivot: partnership with Kitchen United, KPIs, and expansion
  • Building a ‘Technology First Culture’ with engaged teams and customers
  • The Smokey Bones off-prem strategy for the long haul
  • Q&A after the discussion
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