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Facing Up to Supply Chain Fragility

Interview with Propel & Gusto Italian
Facing Up to Supply Chain Fragility<h6>Interview with Propel & Gusto Italian</h6>

Our recent webinar series, in partnership with leading hospitality trade publication Propel, has seen us hosting business leaders and supply chain experts to discuss how they are handling the ongoing disruption related to inventory, inflation and unpredictability in the supply chain.

As part of the series, Propel Group Editor Mark Wingett is joined by Graham Kirk, Executive Chef of Gusto Italian, to discuss how the operator is sourcing vital ingredients from Europe, balancing cost efficiencies with the need to invest in innovation and the role technology is playing in helping back of house teams.

Key Takeaways

  • Graham states that “everyone in the industry needs fresh ideas” and that “constant progression is really important” in order to give customers the experience they expect
  • In terms of menu engineering, Graham has “had a look into every detail”, ensuring the business continues to “maintain a level of efficiency while giving the customer a wide enough range of product”
  • He doesn’t believe in cutting costs if it means a reduction in quality – “quality is more important” and is “at the forefront of our thinking”
  • When thinking about technology, Gusto Italian has implemented it to “make life as easy as possible in the kitchen” – if technology can save a few minutes when preparing a dish then efficiency will be improved across the board, as it’s all about “marginal gains in the efficiency chain”

For more valuable insights from Graham, you can watch his interview in full here.

Catch up on the full ‘Facing up to Supply Chain Fragility’ webinar series now, featuring Stefan Porter, Purchasing and Supply Chain Director at The Azzurri Group; Spencer Playle, Supply Chain Director at Pizza Express; David Ross, Chief Financial Officer at Stonegate Group; and Jane Bates, Director of Procurement and Sustainability at Parkdean Resorts.

For more insights around the ongoing supply chain disruption, make sure you download our FREE report, featuring data on price increases, costs and profit margins, as well as opinion from leading sector business D&D London. To access the report in full, please visit our website here.

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