Operational Analytics

Get the visibility and insight you need to make the right decisions at the right time.

Integrated, Actionable Analytics Solutions for Hospitality Operations

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See Everything in One View

Save time by holding all your HR, scheduling, payroll, purchasing, stock and POS data in one place such as social media sentiment, customer reviews and mystery diner.

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Automate

Eliminate hours of work and remove human error by creating reports and dashboards automatically. No more weekly Excel reports.

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Be Mobile

Our interactive graphs and charts are accessible on any device. The right people have access to the right information so they can act on it. And immediate action can make an immediate difference.

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Make Better Decisions

Make better decisions and increase profits with smart data filters that let you really get into the detail.

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Forecast with Precision

Get the industry’s most accurate forecast, factoring in not just sales data from the last few weeks, but year-on-year trends, notable days, local events and weather.

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Get Flash P&L

Plus, our Flash P&L function combines data from multiple areas to automate this and many other key reports.

Make Sense of all the Data Coming at You

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Forecasting

By examining over 17 million data points, our team has built the most accurate forecast in the industry – proven to improve forecasting accuracy by 75% by independent data science firm aLook Analytics. Our advanced algorithms and forecasting don’t just look at recent numbers, but encompass a wide range of influences. Managers can then overlay their own knowledge to get the complete picture.

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POS Integration

Through full integration with your POS, managers can get a complete understanding of what’s happening and where sales opportunities exist. Each keystroke is reflected in the sales data, including every void, every upsell, every profitable and unprofitable time slot, and every discount. Smart charts put it all together to show you the impact of promotions and discounts, a better view of your customers’ buying habits, and trends and opportunities for improvements. You can even get alerted when key KPI thresholds are breached.

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Custom-Built Dashboards

Creating dashboards that meet your unique needs can take a long time. Most restaurants don’t have enough experienced analysts to custom-build them, and getting a third-party to create them can be costly. Our ready-made dashboards can be easily configured to your needs out of the box and can be customised further as needed.

See Analytics in action

Built for Hospitality

The Fourth Platform has been serving this industry since 1999, so you can be confident that we have the depth of functionality you need. It’s hospitality technology redesigned from the inside out.

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MELANIE STEPHENS

Management Accountant, Wahaca.

“Wahaca sees the main benefit of Fourth Analytics to be the improvement in decision making. We now get all the important data across our Fourth solutions, from labour data and payroll to GP and sales, all in one place, automatically delivered to us for our weekly meetings. All this consolidated information presented via graphical dashboards makes it easy for both head office and the operation to see what can be improved and act fast.“