High-Performance Markets: Scaling Discipline & Profitability with Lessons from McDonald’s

  • ~ 45 minutes

High-performance restaurant markets aren’t built on instinct alone. For multi-unit brands, consistent results come from disciplined operations, clear unit-level economics, and the ability to scale what works without adding complexity.

In this webinar, Harish Ramalingam, former McDonald’s operations leader, shares practical lessons from managing multi-state restaurant markets and profitability at scale, along with what operators should expect in the year ahead.

You’ll hear about:

  • The earliest indicators that signal market success or trouble
  • The specific P&L drivers that separate strong markets from weak ones
  • How leading brands maintain operational discipline as they scale
  • Where operators should focus in 2026 to protect margins

Webinar Speakers

  • Harish RamalingamEx-Vice President, General Manager of Great South Market & Northwest Regions, McDonald's
  • Jay AltizerChief Operations Officer, Fourth

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