HotSchedules vs. 7Shifts

See why the largest multi-chain and quick-service restaurants choose HotSchedules over 7Shifts. Compare features, identify the capabilities you need, and read reviews from restaurant operators who have tested both platforms.

HotSchedules vs. 7Shifts: Key Takeaways

  • Large, multichain restaurants prefer HotSchedules for its reliable technology that prevents system failures during service
  • HotSchedules helps large QSRs avoid fines through its built-in localized compliance features
  • AI forecasting is built into HotSchedules for both sales and labor, and predicts restaurant prime costs more accurately, improving labor cost management
  • Customers value the superior technical and account support offered by HotSchedules, which they find lacking with 7Shifts’ self-service system

Use Cases

When should you choose 7Shifts vs. HotSchedules?

7Shifts: The go-to for small businesses

7Shifts is best suited for smaller restaurant teams and businesses operating fewer than 10 locations within a single state. Its strength lies in simplicity and ease of adoption, making it a favorite among managers accustomed to manual scheduling methods like Excel. While its platform does experience occasional outages and offers limited compliance features, the simplicity and self-service nature of 7Shifts make it an attractive choice for those looking to transition away from cumbersome, manual processes without needing extensive compliance support.

When should you choose HotSchedules vs 7Shifts?

HotSchedules: Essential for large and growing restaurants

HotSchedules is built for large, multi-chain restaurants that require a comprehensive solution for managing operations across multiple states and locations. Its robust features, including advanced AI for sales and labor forecasting, built-in compliance tools to avoid fines, and geo-fencing technology to prevent employee time theft, make it invaluable for big businesses aiming to optimize budgets and profitability. Furthermore, HotSchedules’ reputation for providing superior technical and account support ensures that large establishments receive the assistance they need to run smoothly.

Learn more about HotSchedules

Key Feature Breakdown

HotSchedules 7shifts
AI sales forecasting
AI labor optimization
Simple, transparent, and scalable pricing
POS integrations
Mobile apps for staff
Custom support when you need it
Manager log book
Free time clocking app
Automatic shift reminders
Access to earned wages
Proof of pay stubs
Hiring tools
Cloud based
Android/iOS mobile app
Support for Windows/Mac

Customer Success Stories

Noodles & Company

Labor forecasting accuracy increased by 20%, and Noodles & Company reduced labor spend by $4 million, further optimizing their operating model

Smokey Bones

Saved 30+ hours per week in back-of-house operations with HotSchedules forecasting and analytics solution

Ford's Garage

Decreased scheduling time by 30% and simplified scheduling with HotSchedules

Read user reviews from customers choosing HotSchedules

Based on feedback from restaurants that have used both platforms, here are the major differences between the two platforms.

The top reasons why restaurants switch from 7shifts to HotSchedules

Local complianceEliminate compliance risk across locations

HotSchedules offers extensive support for labor laws across various cities and states, protecting your multichain restaurant against violations through built-in integrations with local compliance laws. In contrast with 7shifts, where compliance tools are secondary to their accounting component, HotSchedules eliminates the hassle of managing legal nuances across different jurisdictions.

Sales and labor forecasting
The future is already here

With AI-driven insights, HotSchedules helps with labor optimization and operational efficiency, providing analysis and foresight beyond the scope of 7shifts. This feature allows you to not just react to market conditions, but proactively manage your workforce with greater precision. HotSchedules leverages advanced technology to predict and plan for future sales and labor needs, ensuring that your restaurant is always prepared for what’s next, minimizing waste, and maximizing efficiency


Role-based scheduling
Get the right employees on the job

Creating great schedules is more than filling time slots. HotSchedules automates optimized schedules that balance labor needs with employee roles, skill levels, and sales forecasts. This capability is finely tuned

Geo-fencing timeclock
Keep your employees accountable

Protect your bottom line by enforcing employees’ adherence to schedules. HotSchedules’ patented geo-fencing technology prevents time theft from employees clocking in early, off-premise, or remotely through a co-worker. This direct approach to managing onsite presence is a step ahead of systems like 7shifts, which may not offer such advanced on-site management tools. By ensuring that staff are only clocking in when truly present, HotSchedules not only enhances operational integrity but also significantly boosts profitability. 

Dedicated Support
Support is just a call away—24/7

HotSchedules ensures customer success with unmatched technical and account support. This dedicated support means that any issues are swiftly addressed, ensuring minimal disruption to your operations. HotSchedules provides a hands-on, always-available service team to keep your restaurant running smoothly around the clock.


Why HotSchedules

When every hour of every shift matters, Fourth helps you conquer the day. Our intelligent technology and solutions remove the complexity from your day by simplifying and streamlining your operations so you can get back to doing what you do best – serving up excellent customer service.

Everybody Wins with HotSchedules

The Manager Experience

Utilize task management features and notifications while scheduling to ensure food safety and compliance.

  • Intuitive interface with drag-and-drop feature
  • Demand forecasting in 15-minute increments to schedule faster and deploy smarter
  • Messaging to individual team members or groups and blast broadcasts to all employees
  • Easy approval of shift transactions
  • Compliance notifications and alerts while scheduling
  • End-of-shift surveys to spot turnover risk and pulse surveys to give staff a safe space to voice opinions

The Employee Experience

Enjoy a 5-star rated mobile app on both iPhone and Android, which integrates with Google Calendar, enhancing the ease of use. This integration helps in managing labor costs and workforce automation more effectively.

  • 5-star rated mobile app
  • Ability to easily swap, drop, and pick up shifts
  • Time-off requests built into the app
  • Integration with Google Calendar and more
  • In-app messaging that protects personal contact information
  • 365/24/7 support

Advanced Analytics

Metrics from POS systems help monitor menu items’ performance, sales data, and labor compliance risk. Customized dashboards display KPIs and forecasts, aiding in strategic decision-making.

  • Customized dashboard for KPIs
  • Numerous automated reports – forecast projections, optimal labor, benchmarks, and more
  • Visibility into the highest and lowest-performing restaurants and regions
  • Monitoring of labor compliance risk and associated costs

Reddit Reviews

Build Better Restaurant Management Solutions with POS Systems Integrations

HotSchedules allows managers to access real-time sales data, offering greater insights into every transaction. Click below to see a full list of software integration partners like Toast, Revel, and more.

View all integrations