Bombshells Restaurant & Bar is a military-themed, next generation, sports bar-casual dining restaurant chain with a focus on entertainment and fun.
Challenge
Bombshell Restaurants struggled to make schedules that met demand and ensure smooth operations. Managers relied on manual scheduling with pen and paper, lacking any data or insights into predicted demand. This process was time-consuming and often felt futile, as management was constantly having to adjust staffing levels on the fly to try to keep up. Their outdated approach was costing them, with high and unpredictable labor costs, huge turnover, and low operational efficiency.
Solution
To close the staggering gap between scheduled labor and forecasted demand, Bombshell Restaurants implemented HotSchedules integrated with forecasting. This sophisticated software alleviated the strain of manual and inaccurate scheduling, producing smarter schedules with less effort. HotSchedules leveraged forecasts with historical sales data and automated the balancing act of labor compliance and team availability into one intuitive solution. Their smarter scheduling approach improved real-time visibility and significantly enhanced operational efficiency.Â
Result
With HotSchedules, Bombshell Restaurants gave every manager, of any tenure, accurate schedules to meet demand, with less manager time and frustration. They gained more control over labor costs, better staffed shifts, less stressed-out teams, and happier guests.Â
- 50% boost in scheduling accuracy increased labor optimization of every shift
- 20% drop in manual scheduling, gave managers more time to focus on the team and guest experience
- Enhanced labor cost control and reduced costs of last-minute staffing
- More accurate staffing reduced team stress and aided retention