Pressed Café is a high-volume, fast-growing restaurant brand with 11 locations, known for consistently busy dining rooms and large teams, making labor visibility critical to operating efficiently at scale. This case study features Mike Rogers, COO, who leads operations and growth initiatives across the Pressed Café footprint.
Pressed Café was not struggling to staff restaurants. The challenge was understanding where labor was being misallocated throughout the day.
With large teams and high guest demand, managers lacked clear visibility into how staffing levels shifted by daypart. Without that visibility, it was difficult to show where labor was drifting or to coach managers using objective data—without risking service quality.
They were dealing with:
manage that.”— Mike Rogers, COO
Pressed Café chose HotSchedules because it provided clear, intuitive insight into labor performance without adding operational complexity.
HotSchedules stood out for its ability to surface actionable labor data that managers could actually understand and use. With HotSchedules, the team could:
Mike explained that the visibility changed the conversation immediately:
“Once managers could see it, the changes were obvious.”
By reviewing labor insights in HotSchedules with general managers, Pressed Café was able to make targeted staffing adjustments—without cutting blindly or disrupting service.
Managers focused on:
This approach made labor conversations clearer and decisions easier to execute.
See how the power of HotSchedules can simplify staffing and sales for happier teams and guests.
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