The #1 Rated Business App

HotSchedules Reviews

We’re usually busy whipping up schedules, but we relish the moments when our users serve us some tasty compliments! So, pull up a chair, and dig into the praise our users have dished out about us.

What is HotSchedules

HotSchedules is a leading web-based scheduling and workforce management solution, built for the restaurant and hospitality sectors. It streamlines the art of staff scheduling, boosts team communication, and equips managers with a suite of AI forecasting tools to manage labor costs with precision. Whether you’re running a café or a hotel, or a quick service restaurant, HotSchedules brings immediate cost savings to your business.

Success Stories That Inspire

These industry leaders used HotSchedules to improve efficiency and reduce costs. From national restaurant chains to bustling tour companies, hear how these organizations have optimized their workforce, streamlined processes, and achieved remarkable savings in labor costs.

“We theorized and built out a labor model to save and reduce labor by about 1.5 hrs a day. Within just a few months of doing this in a subset of stores, we are realizing significant labor savings everyday.”

— Dave Lehn, Director of Project Management, Noodles & Company

“We have markets that have upwards of 2 whole percentage points in labor savings because operators understood completely and bought into the HotSchedules system.”

— Candice Barnett, Senior Director of Off-Premises Dining Operations, P.F. Chang’s

“Many cloud offerings have breadth, but the Fourth solution also had depth – and was highly configurable to exactly what we needed.”

— Omer Aharonovich, Regional Purchasing Manager, Cafe Royal

“We wanted our managers to be more efficient and spend less time doing back office stuff. I can definitely tell we are scheduling more efficiently, so we have the right people on at the right times and that’s a win because it means better coverage.”

— Joseph Stein, Owner and Founder, R&J Restaurants (Blaze Pizza franchise group)

“HotSchedules lets managers know when the approval of a shift trade will send us into overtime so they can prevent it from occurring. Clearly, avoiding overtime has a real cost benefit to us.”

— Vivian Neubauer, General Manager, Buffalo Wild Wings – Brea, CA

“Rolling out HotSchedules was seamless. Sometimes there’s a learning curve when you put in new software, but the tools were easy to use and the staff loved it. It was a win-win for everyone.”

— Tom Fremarek, Director of Food and Beverage, Joliet Slammers Stadium

“I’m on HotSchedules every day between the PC and the app. I look at the roster, and it tells me who is supposed to be where and what time they’re supposed to be there… It’s very convenient because it keeps track of where people should be.”

— Mark Robinson, Tour Supervisor, Big Bus Tours-Chicago

Software Advice | User Reviews | FrontRunner 2023

Reviews: 4.5/5, 452 Studies

Here are a few recent Software Advice reviewers discussing HotSchedules:


“Great for scheduling staff in the restaurant industry”

I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!


“Hotschedules is so easy to use”

Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.”


“I love that I can request days off and my ability”

Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.”

Product Overview

Here’s an overview of the core features users love about HotSchedules.

1. Time-Saving Scheduling

HotSchedules dramatically reduces the time it takes to create and manage employee schedules. The our platform allows for easy adjustments and updates, which can be instantly communicated to your staff.

2. Improved Labor Cost Management

By providing tools to manage and prevent unnecessary overtime, HotSchedules helps keep labor costs under control. The system alerts managers when approving a shift change would result in overtime, aiding in making cost-effective staffing decisions​​.

3. Enhanced Communication

The platform fosters improved communication through features like Broadcast Messaging, which enables managers to send messages to the entire team at once. This ensures everyone is up-to-date with the latest information, from schedule changes to important announcements​​.

4. Employee Empowerment

HotSchedules puts scheduling power in the hands of employees, allowing them to request time off, swap shifts, and update their availability directly through the app. This autonomy can lead to higher job satisfaction and retention rates​​.

5. Integration Capabilities

HotSchedules integrates seamlessly with other software systems, including POS systems, payroll, and HR, creating a unified management solution that eliminates the need for multiple separate tools​​​​.

6. Advanced Analytics and Reporting

The platform offers robust analytics and reporting features that help managers make data-driven decisions about their workforce and operations. This can include everything from labor forecasting to detailed financial reports​​.

7. Compliance with Labor Laws

HotSchedules helps ensure compliance with various labor laws, including predictive scheduling requirements, and FairWorkweek laws. This is crucial for avoiding legal issues and fines associated with non-compliance​​.

8. Mobile Accessibility

With a mobile app that is highly rated by users, HotSchedules offers the convenience of managing scheduling and operations on-the-go. This flexibility is particularly beneficial in the fast-paced restaurant industry where managers and staff may not always be at a desk​​.

HotSchedules

Slash Admin Time and Empower Your Team With The #1 Rated Business App.

  • Reduce Manager Admin Time By 75%
  • Reduce Labor Budgets by 5%
  • Rest Easy With Built-In Labor And Wage Compliance

Frequently Asked Questions

  • How does HotSchedules help with scheduling?
    • HotSchedules provides an intuitive platform for creating and managing employee schedules. It allows managers to create schedules quickly, while employees can view their schedules, swap shifts, and request time off from any device. This system reduces the time managers spend on scheduling and increases staff satisfaction by giving employees more control over their shifts.
  • Can HotSchedules integrate with other systems?
    • Yes, HotSchedules offers robust integration capabilities with various Point of Sale (POS) systems, payroll services, and other HR management tools. This integration helps streamline different aspects of restaurant management, from sales tracking and payroll processing to compliance reporting and inventory management.
  • What are the benefits of using HotSchedules for labor cost management?
    • HotSchedules helps manage labor costs effectively by providing tools for accurate labor forecasting and budgeting. It alerts managers when scheduling decisions might lead to overtime, helping avoid unnecessary labor expenses. Additionally, its detailed reporting features allow managers to analyze labor costs and make informed decisions to optimize spending.
  • How does HotSchedules enhance employee communication?
    • The platform includes a feature called Broadcast Messaging, which allows managers to send messages to all employees or specific groups. This ensures that important information is communicated instantly and effectively, improving operational efficiency and employee awareness.
  • What support does HotSchedules offer for compliance with labor laws?
    • HotSchedules is designed to help restaurants comply with various labor laws, including those related to minimum wage, overtime, and predictive scheduling. It can automatically apply rules related to these laws when creating schedules, reducing the risk of non-compliance and potential fines.
  • Who benefits most from using HotSchedules?
    • Restaurant managers and operators benefit significantly from using HotSchedules due to the ease of scheduling and labor management. Employees also benefit from greater flexibility and accessibility to their schedules. Overall, any business in the hospitality industry looking to improve operational efficiency and employee satisfaction can benefit from HotSchedules.
  • How does HotSchedules handle employee time-off requests?
    • Employees can submit time-off requests directly through the HotSchedules app, which managers can then approve or deny. This process is tracked and managed within the system, ensuring transparency and fairness in handling time-off requests.