Exploring trends and issues within the hospitality sector, and how companies small and large can harness the power of technology to overcome these challenges and thrive.

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A letter to our valued customers

Written by: Ben Hood, CEO

We are thrilled to announce that Fourth has merged business operations with HotSchedules, the US’ leading provider of hospitality technology, to create the hospitality industry’s first and only fully integrated intelligent operations software and solutions for workforce and cost-control management.

The Evolution of scheduling

Written by: Jane Handel

Getting the right people on the right shift at the right time can be easier said than done. Operators have been trying different approaches: by budget, SPLH, or by covers, but each has its limitations. Luckily, there is a more effective, scientific approach to scheduling that can help you get ahead.

A secret to success: Integrating back-office systems

Written by: Jane Handel

From easing administrative burdens, to eliminating errors, to uncovering previously hidden insights, to improving customer satisfaction, fully integrating your back-office system will make measurable improvements for your restaurant. Read on to learn how you can help your restaurant run more smoothly, efficiently, and profitably.

Single sign-on: a singularly good idea

Written by: Jane Handel

Reducing usernames and passwords and increasing productivity, single sign-on capabilities will let your staff get to work faster, and with fewer frustrations.

Fourth at the 2019 NRA Show: General Manager engagement and work/life balance

Written by: Andrew Levey

Employee engagement and retention is a big theme once again at the National Restaurant Association show. But this time there's more emphasis on the General Manager, with TDn2K research showing that only 35% can be classified as engaged, and only 11% expressing that their job allows them enough time to spend with family and friends.

Drowning in data? Integrated analytics can be your lifeboat.

Written by: Jane Handel

Data, data, everywhere. With so many software programs and systems serving today's hospitality industry, we're surrounded by a huge amount of data. How can you get the information you need, when you need it, and gain actionable insight from the data you have? Integrated analytics can help.

Five steps to reducing waste

Written by: Jane Handel

US Restaurants throw away $25 billion worth of food every year. Learn how you can reduce the negative impact on the planet and your bottom line by limiting and managing waste in your restaurant.

Dining out with an allergy: a guest's perspective

Written by: Jane Handel

In the US, more than 15 million people have food allergies. What's it like to dine out with one? What can restaurants do to better serve and protect their guests? We interviewed Mark Kember, who has a severe nut allergy, about his experience.

Culture as a competitive advantage

Written by: Jane Handel

Prioritizing a positive company culture and engaging your employees will help your restaurant get (and stay) ahead. The right technology can help get you there faster.

Why you need systems integration (and the benefits it brings) now!

Written by: Inni Chowdhury

Employees in restaurants and hospitality businesses use a number of different systems to do their job. But with multiple systems comes multiple user names and passwords to remember, multiple data sets and risk of errors creeping into the systems. Yet integrating all of your systems can seem a daunting task. So how do you take the first steps towards an integrated world?

Mobilize your purchase-to-pay and inventory

Written by: Stewart Maranello

Mobile technology can help you eliminate paper from your purchase-to-pay and inventory processes, which reduces errors and administration. Take a look at how goods receiving and inventory counting can be improved with mobile solutions.