Blog

Exploring trends and issues within the hospitality sector, and how companies small and large can harness the power of technology to overcome these challenges and thrive.

Displaying 1 - 20 of 71

Fourth at the 2019 NRA Show: General Manager engagement and work/life balance

Written by: Andrew Levey

Employee engagement and retention is a big theme once again at the National Restaurant Association show. But this time there's more emphasis on the General Manager, with TDn2K research showing that only 35% can be classified as engaged, and only 11% expressing that their job allows them enough time to spend with family and friends.

Drowning in data? Integrated analytics can be your lifeboat.

Written by: Jane Handel

Data, data, everywhere. With so many software programs and systems serving today's hospitality industry, we're surrounded by a huge amount of data. How can you get the information you need, when you need it, and gain actionable insight from the data you have? Integrated analytics can help.

Five steps to reducing waste

Written by: Jane Handel

US Restaurants throw away $25 billion worth of food every year. Learn how you can reduce the negative impact on the planet and your bottom line by limiting and managing waste in your restaurant.

Dining out with an allergy: a guest's perspective

Written by: Jane Handel

In the US, more than 15 million people have food allergies. What's it like to dine out with one? What can restaurants do to better serve and protect their guests? We interviewed Mark Kember, who has a severe nut allergy, about his experience.

Culture as a competitive advantage

Written by: Jane Handel

Prioritizing a positive company culture and engaging your employees will help your restaurant get (and stay) ahead. The right technology can help get you there faster.

Why you need systems integration (and the benefits it brings) now!

Written by: Inni Chowdhury

Employees in restaurants and hospitality businesses use a number of different systems to do their job. But with multiple systems comes multiple user names and passwords to remember, multiple data sets and risk of errors creeping into the systems. Yet integrating all of your systems can seem a daunting task. So how do you take the first steps towards an integrated world?

Mobilize your purchase-to-pay and inventory

Written by: Stewart Maranello

Mobile technology can help you eliminate paper from your purchase-to-pay and inventory processes, which reduces errors and administration. Take a look at how goods receiving and inventory counting can be improved with mobile solutions.

Too much of a good thing: Overscheduling and overordering

Written by: Angela Hart & Karina Coen

Overindulgence is fine for restaurant patrons, but overordering and overstaffing are indulgences that can really hurt a restaurant operator’s bottom line. Help avoid those situations with a strong procurement strategy, menu engineering and analytical reporting that’s supported by the right technology partner. Learn more here.

Employee retention already in the palm of your hand

Written by: Andrew Levey

As an operator, you may like your legacy system -- it’s comfortable and gets the job done. But what about your staff? Archaic, inefficient legacy systems can alienate the best, brightest young talent. With high turnover and rising costs to find and train new talent, retention is a must. And a good way to keep employees, particularly younger ones, is to use Big Data and technology to give staff the information and tools they value through the same mobile devices and style of apps they enjoy using in their daily lives. Learn more here.

Menu labeling - thinking beyond compliance

Written by: Andrew Levey

There’s a lot of information available about the recent food labeling regulations, the impact on chain restaurants and food establishments, and how technology can help businesses comply. If we think beyond compliance, however, there’s also an opportunity to increase guest satisfaction and attract new business.

Increasing restaurant profits through optimized purchasing

Written by: Andrew Levey

Restaurants are facing increasing labor costs, rising food prices and additional costs through new menu labeling legislation, so it’s no surprise that operators are looking at a number of ways to reduce their costs. Here we take a look at the purchasing process, and how technology can help automate and gain control.

Are you ready to be transformed?

Written by: Andrew Levey

Smart operators are having revolutionary conversations with their technology vendors. Instead of buying single clever products, they are asking them to help transform their business.

How to address restaurant payroll challenges

Written by: Andrew Levey

How can you make sure your managers won’t have to spend precious time fixing mistakes – or that you won’t have to pay hefty fines for non-compliance with federal, state or city minimum wage laws?