P.F. Chang’s Case Study

Back Office Capabilities for the QSR Industry

Fourth’s back-office suite enables quick serve and fast casual operators success through intuitive applications that forecast needs, control food and labor costs, and drive consistent, predictable operations.

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A view from the experts: The opportunities and challenges in US retail

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LogBook

Enabling real-time visibility and enforcement of operational procedures, food and safety compliance, and team productivity.

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On-Demand Pay Explained

Staffing challenges have forced many restaurants, retail stores, and hotels to limit hours or close entirely from a lack of workers. Keeping teams in place has become just as important to profitability as hiring them in the first place, and employers have scrambled to add perks and benefits to retain staff.

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ATS Recruitment Guide

The ongoing nationwide labor shortage means the talent pool to draw from is extremely shallow, and the competition to draw from that pool is at an all-time high.

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Integrated Labor Management from a Single Partner

One of the biggest pain points in the restaurant industry is disparate solutions from multiple vendors. This painful process of working with multiple vendors increases complexity, cost, and the risk of things breaking or just not working together correctly.

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The Road To Reducing Restaurant Labor Costs

Scheduling can be a nightmarish process for managers. See how the right workforce management tech minimizes labor costs while maximizing revenue through integrations into your current POS. More importantly, free up your managers by significantly reducing the time necessary to schedule.

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How to Optimize Your Labor & Control Costs

The restaurant industry has been under intense pressure since the start of COVID-19 in March of 2020. With shut downs, reduced capacity limits, labor shortages, and rising wages - operators are digging into the numbers and taking a hard look at every dollar spent and every dollar saved.

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Nando’s Case Study

Nando’s ANZ knew that they would need to update and modernize their back office technology if they were going to successfully move the business forward.

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Reducing Back Office Complexities

In the last decade, the hospitality industry has benefited greatly from technology that has transformed everything from point-of-sale to employee scheduling and training.

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Predictive Scheduling

Predictive Scheduling laws are spreading to new states -requiring employers to post schedules for their employees in advance. While these laws vary by state and locality, the workforce management mandates are certainly taking off.

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Creating the Perfect Shift With HotSchedules

If you listed out your common schedule management challenges, you’d start to see a domino effect of issues that start small but quickly turn into factors leading to operational disruption. Kick off the journey to taking your scheduling to the next level.

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Labor and Wage Compliance Rules

This guide will help you manage labor compliance by showing the most common violations, and sharing tips for managing labor compliance in your operation.

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Labor Optimization

What is ‘labor optimization’ and how is it supposed to apply to my business? We break down the logic behind this forecasting methodology, as well as how poor labor optimization can negatively impact your restaurant’s budget. Read on to learn how to drive a perfect shift and in turn, an excellent guest experience!

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Sun Pubs Case Study

Sun Pubs began using the Fourth HR and Payroll Services solution at the beginning of 2020. Formerly outsourcing with another provider, Sun Pubs quickly experienced the difference in service with Fourth’s responsive, reliable services team.

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Big Bus Tours Case Study

Big Bus Tours was a business that was stuck in the past, using time-consuming methods to handle operations. When they decided to invest in labor management tools, there was a huge difference across the board with the overall happiness of the staff and management team.

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Count the Cost: Common Payroll Mistakes

Paying your employees accurately and on time should be pretty simple, right? Well, ask any payroll administrator – it’s not exactly a walk in the park. Capturing accurate time and attendance data and then managing the administrative process is cumbersome and often riddled with error. Here we look at some of the biggest mistakes operators make and a few ideas to put a cork in the problems that cost time and money.

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The Benefits of Upgrading Your Time & Attendance Solution

Time and attendance is a critical part of hourly workforce management. Clocking in and out is just one small piece of the puzzle when it comes to creating schedules and fulfilling your labor compliance obligations. As the hourly labor landscape changes and technology advances, maybe it’s time to take a fresh look at your options for an end-to-end workforce management solution.

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Labor Optimization with Noodles and Company

Each time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor.

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Hospitality Technology Buyer’s Guide

In our Hospitality Technology Buyer's Guide, we share what questions to ask to help guide your search for the right tech partner, whoever they may be.

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Workforce Management Overview

Our fully-integrated workforce management solution is designed to help you hire, on board, train, schedule, engage, and retain the best talent.

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How to Address Restaurant Payroll Challenges

Payroll challenges plague restaurants. With the right solution, inaccurate checks, pay delays, low morale, fees and fines are a thing of the past. See how.

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Guide to Staying Competitive

Learn how to deliver outstanding guest experiences, attract new customers, and operate more efficiently. Read on to see ways to improve your profitability and help your restaurant get ahead.

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Joliet Slammers Stadium

With help from HotSchedules, Fremarek has been able to reduce overall labor cost, achieve faster scheduling and much more!

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Texas Corral

Pen and paper weren’t going to cut it for the 11-unit Texas Corral team. After piloting the HotSchedules Labor Management solution and seeing the immediate benefits of having scheduling, communication, and compliance all in one solution, they rolled it out across the entire organization.

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Krystal Case Study

Krystal has been an institution in the South for more than 80 years. This quick-service brand serves freshly grilled burgers (as well as hot dogs, chicken, fries, milkshakes, and more) in more than 350 stores across 11 states.

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Blaze Pizza Case Study

Blaze Pizza is one of the hottest brands in the nation. In 2018, it topped Franchise Times’ Fast & Serious list, the pub’s annual ranking of the smartest-growing restaurants in the industry.

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Flix Brewhouse Case Study

Whether you want brunch and a rom-com or pizzas and the latest Oscar favorite, Flix can make it happen. Find out how Flix ensures that they’re training every team member to deliver fast, high-quality service, every showing with the help of Talent Development powered by SchooX.

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Buffalo Wild Wings Case Study

See how HotSchedules helped Buffalo Wild Wings cut down on their labor costs, create more balanced shifts by skill level, and reduce scheduling time by over 75%

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A Recipe for Next-Gen Back Office Success

It can be tricky to nail the perfect recipe for restaurant back office success, but with the right technology ingredients, it’s totally possible. Here’s an overview of the critical ingredients.

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Hopdoddy Burger Bar Case Study

For the last three consecutive years, Business Insider has named Hopdoddy Burger Bar the best burger joint in America. And that fanfare is well-earned – the Austin, TX, restaurant’s hip, funky atmosphere is infectious, and so is the team’s attitude.

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Increasing Restaurant Profitability Guide

With increasing food and labor costs, restaurants are under more pressure to grow the bottom line. But you have to be careful cutting costs. You don’t want to impact your brand or the guest experience!

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Customer Satisfaction Guide

Customer satisfaction is the key to success for any hospitality business. See how to boost all aspects of the guest experience by improving your operations.

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Protecting Hotel Profitability Guide

In our Increasing Hotel Profitability Guide, we share six ways to increase efficiency, productivity, and profitability for your hotel.

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The Science of Scheduling

Forget scheduling by habit. See how a scientific approach to scheduling can boost your profits and productivity in our Science of Scheduling eBook.

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Digital Transformation Guide for the Hospitality Industry 

There’s a lot of talk about Digital Transformation across all industries right now, but what exactly does it mean and what impact could it have for your hospitality business? Essentially it’s all about how technology can help deliver the business strategy, and getting your suppliers to work together to deliver game-changing benefits.

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