The restaurant industry has been under intense pressure since the start of COVID-19 in March of 2020. With shut downs, reduced capacity limits, labor shortages, and rising wages - operators are digging into the numbers and taking a hard look at every dollar spent and every dollar saved.
The industry is buzzing about automation these days. With labor costs expected to double and the consumer demand for a seamless checkout experience, the focus is on how to automate the front of house with kiosks and mobile payments.
Predictive Scheduling laws are spreading to new states -requiring employers to post schedules for their employees in advance. While these laws vary by state and locality, the workforce management mandates are certainly taking off.
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