case study

KFC

KFC

KFC is a global Quick Service Restaurant (QSR) brand known for its finger-lickin’ good fried chicken. One of the secrets behind KFC’s success, is its focus on implementing reliable demand forecasting and inventory management processes, which have not always been an easy task.

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Press Release

Fast-rising hospitality leaver rate piles pressure on recruitment and retention

Fast-rising hospitality leaver rate piles pressure on recruitment and retention

More staff are leaving jobs in hospitality now than at any time since the start of the pandemic. The latest data from Fourth, the industry’s leading provider of inventory and workforce management solutions, shows that 8.3% of the workforce left the sector between August and September.

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webinar

The Effects of Gossip in the Workplace

The Effects of Gossip in the Workplace

It is given that workplace gossip and behavior can affect employee morale and overall team productivity. Our expert, Neida Vanecek, discusses what employers need to know and how to avoid this and the best practices to follow if such issues arise.

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webinar

Regulations for Tipped Employees

Regulations for Tipped Employees

What are the common pitfalls and mistakes when it comes to tipping? And what are the current rules regarding how tipped employees should be paid? Ashlee King, SHRM-CP at Fourth, talks about this matter and the different state requirements you need to know about.

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webinar

I-9 Compliance: Common Mistakes and How to Avoid Them

I-9 Compliance: Common Mistakes and How to Avoid Them

Discover the tools on how to ensure your organization is completing Form I-9 correctly for employees.

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webinar

How to Foster a Harassment-Free Workplace

How to Foster a Harassment-Free Workplace

Studies show that workplace harassment can negatively influence how an employee feels about their work environment and their overall sense of satisfaction at work. Our expert, Lynnette Gonzalez, SHRM-CP will discuss why it is important to create an environment at work that promotes respect and tolerance for employees in this webinar.

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Press Release

63% of retail leaders plan to hire more staff with festive season nearly upon us

63% of retail leaders plan to hire more staff with festive season nearly upon us

63% of retail leaders expect to hire more staff in the remainder of 2022 with the Christmas trading period fast approaching. This is according to market research conducted by the leading retail and hospitality technology company Fourth.

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Press Release

A third of retail employees are concerned about fewer customers as consumer confidence dips

A third of retail employees are concerned about fewer customers as consumer confidence dips

A third (33%) of retail employees expect to see fewer customers amid consumer confidence dips during the cost of living crisis according to market research by the leading retail and hospitality technology company, Fourth.

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Article

How On-Demand Pay Helps Meet Employee Needs

How On-Demand Pay Helps Meet Employee Needs

A recent Gallup poll found only 22 percent of employees feel engaged in their work, a concerning sign especially within the hospitality and service industries already experiencing high turnover rates.

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Press Release

Rising costs hit margins and menu prices as hospitality’s supply issues continue

Rising costs hit margins and menu prices as hospitality’s supply issues continue

Survey from CGA and Fourth highlights business leaders’ efforts to cut carbon footprints as well as costs in the supply chain

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Press Release

Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Hospitality staffing numbers are nearing pre-pandemic levels, but a series of factors such as increasing rates of pay, high staff turnover, and the changing make-up of the workforce, are piling pressure on employers.

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Press Release

Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Spiralling costs and major disruption to the supply chain are having a drastic impact on hospitality operators’ food and drinks bills – and profits – according to latest data. A new report from Fourth, the leading global software provider for the hospitality and leisure industries, shines a light on how global events, including the fallout from the pandemic and the war in Ukraine, has created unprecedented supply chain issues.

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