There are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The better you know them, the better prepared you and your team will be. Welcome to our Meet-the-Villain series. Stay tuned as we introduce you to the villains who thrive on operational inefficiencies. We’ll also share our tips for how to fight the good fight.
Part One: The Busywork Beast in the Back-Office Lair
Hiding in every back office lair is a Busywork Beast. This Beast has backup: printer issues, Excel-based reporting, inability to share data across systems, manual re-entry (which leads to errors). Plus, manual back-ups and lost information, buried notices and wasted paper.
The Busywork Beast has the power to trap your managers in its Back-office Lair. It keeps them from interacting with their teams, spending time in the front of house with guests, and getting their work done efficiently. How can you save them from these evil clutches, and empower them to do their jobs well?
Luckily, there are ways to transform your general managers into superheroes. With the right tools, they can be fully equipped to battle the Busywork Beast and others. With mobile-optimized systems and easy-to-use solutions for things like inventory management, recipe and menu engineering, and managing schedules, your team will have more time to focus on revenue-generating tasks, and will spend less time tethered to the back office with mindless busywork.
Want to fight the good fight? Download our free eBook. We’ll help your managers defeat back-office villains and lead your restaurant to victory.
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