Press Release

Fourth wins Stevie® Global Customer Service Team of the Year Award

Mar 6, 2023
Fourth wins Stevie® Global Customer Service Team of the Year Award

Fourth today announced it has been awarded the prestigious Bronze Stevie® Award for Customer Service Team of the Year – Recovery Situation, among global technology industries.

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Press Release

Hospitality leaders’ confidence rises but soaring costs threaten fragile businesses

Feb 20, 2023
Hospitality leaders’ confidence rises but soaring costs threaten fragile businesses

Survey from CGA by NielsenIQ and Fourth highlights impact of energy and food price hikes and need for government support.

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Press Release

Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge

Feb 15, 2023
Fourth finds 87 percent of US retailers name talent shortages as major 2023 challenge

New research from Fourth finds that 87% of retail leaders are worried about talent shortages in 2023 and almost all employees, (94%), are concerned about the consequences of labor shortages.

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Hospitality enjoys strong December sales, but fails to hit pre-pandemic heights

Feb 2, 2023
Hospitality enjoys strong December sales, but fails to hit pre-pandemic heights

Research from Fourth finds UK pubs and restaurants had best festive season for three years, but sales figures yet to return to pre-pandemic levels.

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Press Release

What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology

Dec 5, 2022
What does 2023 have in store for the retail industry? Talent shortages, cost of living, and more technology

Years of difficulty and uncertainty in the retail industry have resulted in over half (53%) of retail employees currently feeling overworked and underappreciated, suggests new data from workforce management technology company Fourth.

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Press Release

Restaurant labor shortages addressed with Fourth’s intelligent workforce management technology

Dec 5, 2022
Restaurant labor shortages addressed with Fourth’s intelligent workforce management technology

Fourth has announced that its integrated applications boost staff satisfaction and improve retention by 36%.

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One in nine hospitality jobs still vacant as staffing crisis continues

Nov 22, 2022
One in nine hospitality jobs still vacant as staffing crisis continues

New surveys from CGA and Fourth highlight recruitment problems, high churn and rising payrolls ahead of crucial Christmas trading

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Press Release

Fast-rising hospitality leaver rate piles pressure on recruitment and retention

Nov 2, 2022
Fast-rising hospitality leaver rate piles pressure on recruitment and retention

More staff are leaving jobs in hospitality now than at any time since the start of the pandemic. The latest data from Fourth, the industry’s leading provider of inventory and workforce management solutions, shows that 8.3% of the workforce left the sector between August and September.

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Press Release

63% of retail leaders plan to hire more staff with festive season nearly upon us

Oct 20, 2022
63% of retail leaders plan to hire more staff with festive season nearly upon us

63% of retail leaders expect to hire more staff in the remainder of 2022 with the Christmas trading period fast approaching. This is according to market research conducted by the leading retail and hospitality technology company Fourth.

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Press Release

A third of retail employees are concerned about fewer customers as consumer confidence dips

Sep 20, 2022
A third of retail employees are concerned about fewer customers as consumer confidence dips

A third (33%) of retail employees expect to see fewer customers amid consumer confidence dips during the cost of living crisis according to market research by the leading retail and hospitality technology company, Fourth.

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Press Release

Rising costs hit margins and menu prices as hospitality’s supply issues continue

Aug 24, 2022
Rising costs hit margins and menu prices as hospitality’s supply issues continue

Survey from CGA and Fourth highlights business leaders’ efforts to cut carbon footprints as well as costs in the supply chain

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Press Release

Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Aug 1, 2022
Hospitality Headcount Hits Two Year High – but Leaver Rate Remains Major Cause for Concern

Hospitality staffing numbers are nearing pre-pandemic levels, but a series of factors such as increasing rates of pay, high staff turnover, and the changing make-up of the workforce, are piling pressure on employers.

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Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Jul 18, 2022
Hospitality Food Costs Soar Up To 40% As Supply Chain Fragility Hits Hard

Spiralling costs and major disruption to the supply chain are having a drastic impact on hospitality operators’ food and drinks bills – and profits – according to latest data. A new report from Fourth, the leading global software provider for the hospitality and leisure industries, shines a light on how global events, including the fallout from the pandemic and the war in Ukraine, has created unprecedented supply chain issues.

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Press Release

99% Of Retail Leaders Say Talent Shortages Are Still A ‘Worry’ For Their Business

Jun 18, 2022
99% Of Retail Leaders Say Talent Shortages Are Still A ‘Worry’ For Their Business

Almost all UK retail leaders (99%) are worried about talent shortages in their business, with larger retailers most likely to have concerns, according to market research by the leading global software provider for the retail and hospitality sectors, Fourth.

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Press Release

The Peabody Memphis Adopts Fourth’s Procurement and Inventory Management Solution to Control Costs

Apr 28, 2022
The Peabody Memphis Adopts Fourth’s Procurement and Inventory Management Solution to Control Costs

Peabody Hotels & Resorts, a full-service hospitality company that directs the operations of high-quality hotels through elevated standards of operations and service delivery, today announced it has partnered with Fourth, a leading provider of workforce and inventory for the hospitality, restaurant and retail industries, to supply critical support to its signature Memphis location, The Peabody Memphis.

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Highway West Vacations Selects Fourth’s Workforce Management Solution to Boost Efficiency

Mar 14, 2022
Highway West Vacations Selects Fourth’s Workforce Management Solution to Boost Efficiency

Highway West Vacations, a brand dedicated to creating the most desirable outdoor hospitality experiences in the Western United States through unparalleled amenities and accommodations, today announced it has partnered with Fourth, a leading provider of workforce and inventory solutions for the hospitality, restaurant and retail industries.

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