The Increasingly Disengaged State of Restaurant General Managers & What You Can Do About It

Navigating the restaurant industry landscape is increasingly difficult for operators, with no clear signs of relief. At the heart of this turnover crisis is the general manager, who is on the front lines of your restaurants juggling employee staffing vacancies, customer issues and a seemingly endless amount of back office work. 

General managers are lured into other positions with higher pay, or promises of better work-life balance. There is a real opportunity to look for ways to improve the day-to-day experience for your general managers, thus ultimately impacting your bottom line. 

This white paper is a collaboration between Fourth and TDn2K™.  It includes:

  • The current state of the restaurant general manager
  • Turnover and retention metrics
  • The most common reasons managers quit
  • Tools you can implement today to make your GMs jobs easier

Increasingly Disengaged State of GMs

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