Managing an hourly workforce across multiple restaurant locations comes with immense challenges. Turnover in the industry often exceeds 100%, costing thousands in recruiting and training. Hiring and onboarding new staff without centralized processes is time-intensive. Lack of granular labor data for restaurant management makes controlling costs difficult. And disjointed point of sale and restaurant management software and solutions only compound these issues.
Ford’s Garage, a fast-growing restaurant chain in Florida, leveraged Fourth’s integrated workforce management system to transform and manage their recruiting, employee scheduling, restaurant management, payroll, and unlock rapid scalable growth.
Running a single restaurant is hard enough to manage. For multi-location restaurant brands overseeing operations with numerous general managers, workforce management headaches get magnified exponentially:
These challenges are compounded when restaurants rely on disjointed point solutions for administrative tasks of scheduling, applicant tracking system management, and payroll operations. With systems not working in tandem, managing the workforce becomes extremely inefficient.
“Fourth has helped us join together a couple of our disparate processes – from hiring, scheduling and onboarding, HotSchedules coupled with PeopleMatter and Fuego has helped us overcome our challenges while staying competitive in this market.”
Jason Borders, Director of Operations, Ford’s Garage
To gain organization-wide visibility of employee performance while eliminating employee workload duplication across locations, Ford’s Garage implemented Fourth’s unified workforce management system:
Fourth’s solutions manage and integrate seamlessly via a common data platform and mobile devices, providing system-wide consistency in performance. This enabled supporting Ford’s Garage’s growth from 5 to nine teams across 17 locations while improving workforce productivity.
Ford’s Garage enhanced hiring and engagement through PeopleMatter and on-demand pay. Learn how they managed HR, payroll, and stayed complaint with ease.
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