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Meet the Villains Part Three: The Schedule Shifter

When you’re sure your schedule is set, only to find it’s a mess – who is to blame?
There are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The better you know them, the better prepared you and your team will be. In our Meet-the-Villain series, we introduce you to the villains who thrive on operational inefficiencies and share our tips for how to fight the good fight.

Meet the Villains

Part Three: The Schedule Shifter

When you’re sure your schedule is set, only to find it’s a mess – who is to blame? Why, it’s none other than the shifty-eyed Schedule Shifter.

The Schedule ShifterNo manual system is immune to the Schedule Shifter. He’s sneaky and he’s swift. It doesn’t matter how water-tight the schedule seemed before locking up. The Schedule Shifter slips in later, undetected. His marker is speedy – he can drop, swap, and stop shifts short in seconds.

He scribbles all over the calendar, smacks some sticky notes on notice board, and slinks off into the night, snatching up important reminders and stuffing them into his pocket on his way out.

By morning, only chaos remains. Those shift swaps cause frustration for your teams or dents to your bottom line…usually both.

The fees add up and he never backs down. Too many people on the shift? Too few? Swaps that push staff into overtime – what can you do?

The secret to defeating the Schedule Shifter is keeping him from striking in the first place. By ditching the manual systems, the Shifter will have a harder time striking. And using an accurate demand forecast will get the right people on the right shift at the right time – preventing the need for constant swaps.

Download our free eBook to see how your managers can defeat back-office villains, and lead your restaurant to victory.

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Are you ready to defeat the Schedule Shifter at your restaurant?